Accelerate Your Career: German-Speaking Customer Support Excellence

Cross Border Talents; Wien; Vor Ort; EUR 30 000 - 45 000; Vollzeit

Zusammenfassung

A leading customer support company in Austria is seeking talented individuals fluent in German and English for their team. Responsibilities include delivering exceptional support via phone, email, and chat, resolving user inquiries, and maintaining detailed records. Candidates should have proficiency in German (C1) and English (B2), strong communication skills, and the ability to manage multiple tasks. This position offers a competitive salary, performance bonuses, and a supportive workplace culture.

Leistungen

Competitive salary structure

Generous sign-on bonus

Monthly performance bonuses

Comprehensive health and dental coverage

Life insurance

Exclusive discounts

Opportunities for advancement

Relocation assistance

Aufgaben

• Deliver superior customer support in German and English through phone, email, and chat.
• Assist users with inquiries, resolve issues efficiently, and ensure high satisfaction rates.
• Navigate complex requests, troubleshoot effectively, and offer clear solutions.
• Maintain detailed records and escalate cases as needed in line with procedures.
• Collaborate closely with colleagues to deliver a seamless service experience.

Kenntnisse

Proficiency in German (C1 or above)

Solid command of English (B2 or above)

Strong communication skills

Active listening skills

Solution-driven

Detail-oriented

Ability to manage multiple tasks

Positive attitude towards new challenges

Enthusiasm for excellence

Willingness to work rotating shifts

Jobbeschreibung

Are you fluent in German and English and ready to fast-track your career in an internationally recognized environment? We are searching for committed, service-oriented talent to join our leading customer support team. This is your chance to make a significant impact for global clients while enjoying one of the most competitive incentive packages on the market.

What You'll Be Doing:

• Deliver superior customer support in German and English through phone, email, and chat
• Assist users with inquiries, resolve issues efficiently, and ensure high satisfaction rates
• Navigate complex requests, troubleshoot effectively, and offer clear solutions
• Maintain detailed records and escalate cases as needed in line with procedures
• Collaborate closely with colleagues to deliver a seamless service experience

Who We're Looking For:

• Proficiency in German (C1 or above) and solid command of English (B2 or above)
• Strong communication and active listening skills
• Solution-driven, detail-oriented, and able to manage multiple tasks with poise
• Adaptability and a positive attitude towards new challenges
• Enthusiasm for delivering excellence and exceeding expectations
• Willingness to work rotating shifts (daytime, including weekends)

What Awaits You:

• Competitive salary structure with a generous sign-on bonus
• Monthly performance bonuses to recognize your achievements
• Extensive onboarding and continuous professional training to set you up for success
• Supportive, diverse, and energetic workplace culture
• Comprehensive health and dental coverage, life insurance, and exclusive discounts
• Opportunities for advancement and personal development
• Relocation and onboarding assistance available if required

Join a company that truly values your language abilities and rewards your dedication. Seize the opportunity to develop your career with unlimited growth potential and make a real difference every day.

Don't wait - discover how far your German can take you! Apply now and embark on your next big adventure.