Waiter

Minor Hotels; Comisión de Fomento de Perú; On-site; ARS 180,000 - 240,000; Full time

Benefits offered by this job

Experiencia internacional

Desarrollo profesional

Programas de formación

Bienestar laboral

Reconocimiento del equipo

Descuentos en hoteles

Job summary

Minor Hotels está buscando un/a camarero/a para un puesto de tiempo completo. Se encargará de tomar pedidos y servir comida y bebidas, asegurando una experiencia de cliente excepcional.

El candidato ideal tiene formación en hostelería y experiencia en entornos hoteleros; se valorará el conocimiento de inglés y habilidades de upselling para impulsar ingresos del área de F&B en el hotel.

Qualifications

• Formación vocacional en hostelería o F&B.
• Experiencia previa en funciones similares en hoteles o industrias afines.
• Fluidez en el idioma local; el inglés es valorado.
• Enfoque en atención al cliente y habilidades de comunicación.

Responsibilities

• Atender y servir a los clientes, tomando pedidos y entregando comida y bebidas.
• Saludar a los huéspedes según estándares de la empresa y mantener contacto durante momentos clave.
• Conocer los productos y servicios del restaurante del hotel y promover ventas.
• Gestionar reservas y coordinar con el personal de cocina para entregar pedidos con precisión.
• Asegurar limpieza y orden de mesas y salas de reuniones; manejar pagos y facturas.

Skills

Idioma local fluido

Inglés conveniente

Servicio al cliente

Comunicación efectiva

Atención al detalle

Ventas/upselling

Trabajo en equipo

Education

Formación profesional en hostelería/F&B

Tools

MS Office

POS

Job description

Waiter

Empresa : Minor Hotels Tipo de empleo : Tiempo completo Peru

Descripción del trabajo - Waiter

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

What will be your mission?

As Waiter/Waitress you will be responsible for taking orders and delivering food and beverages to our customers providingan excellent overall guest experience.

What will you do?

• Provide excellent customer service that promote satisfaction.


• Welcome and acknowledge all guests according to company standards.


• Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.).


• Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences.


• Be aware and offer the different products and services available at the hotel's restaurant.


• Review daily specials and changes on the menu with the correspondent F&B team.


• Handle restaurant reservations.


• Effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly.


• Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required.


• Fulfill processes and procedures related to product set ups, quality and service according to brand standards.


• Deliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards.


• Identify opportunities to increase the F&B Department income by Upselling.


• Ensure that all F&B outlet are clean, neat and tidy and ready to accept guests.


• Follow all relevant health department rules/regulations and all customer service guidelines.

What are we looking for?

• Previous experience developing similar functions in other hotel chains, or related industries will be highly valuable.


• Vocational training on hospitality/F&B.


• Fluency in local language and knowledge of English is highly valuable.


• Working knowledge of various computer software programs (Microsoft Office, POS, etc).


• Customer service focus.


• Active listening and effective communication skills.


• Focus on detail.


• Sales oriented.


• Ability to work on your own and as part of a team.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.


• Career development opportunities full of national and international challenges.


• Wide range of training programmes to enhance your skills.


• Wellbeing initiatives, including flexible working conditions.


• Team member recognition programmes, including Memorable Dates.


• Ability to make a difference through our sustainability programme and volunteering initiatives.


• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Sobre la empresa

Minor Hotels

Book hotels online through Minor Hotels official site, one of the leading global hotel chains, and explore diverse cultures while enjoying exceptional stays at top destinations around the world.

Lea más sobre la empresa