Vehicle Testing Officer — WOF Specialist, Career Growth

AA New Zealand; Nelson; On-site; ARS 55,272,000 - 69,728,000; Full time

Benefits offered by this job

Free AA Membership for you and your wh

A day off for your birthday

2 days wellbeing leave annually

Training available / career developm

Discounted insurance

Job summary

AA New Zealand is seeking a skilled Vehicle Testing Officer to deliver high‑quality vehicle testing services in our Motoring Services team. You’ll perform WOF inspections, ensure compliance with AA and NZTA standards, and provide clear written and verbal reports to customers.

You will promote relevant AA products, support issue investigations, and maintain strong relationships with customers and colleagues while contributing to safe, efficient inspections and continuous improvement.

Qualifications

• WOF inspections must meet AA and NZTA standards.
• Provide clear written and verbal reports to customers.
• Promote products and services that meet customer needs.
• Assist with investigations of customer service issues.
• Build relationships with customers, colleagues and stakeholders.
• Follow Health & Safety requirements and contribute to continuous improvement.

Responsibilities

• Deliver high-quality vehicle testing services that meet AA and NZTA standards.
• Carry out accurate WOF inspections and report findings clearly.
• Refer and promote AA products and services that meet customer needs.
• Assist the Manager or Team Leader with investigating customer service issues.
• Build strong relationships with customers, colleagues, and external stakeholders.
• Keep up to date with changes to technology, systems and processes.

Skills

WOF inspections

COF certification

NZ driver licence

Customer service

Safety-focused

Job description

AA New Zealand is seeking a skilled Vehicle Testing Officer to deliver high‑quality vehicle testing services in our Motoring Services team. You’ll perform WOF inspections, ensure compliance with AA and NZTA standards, and provide clear written and verbal reports to customers.

You will promote relevant AA products, support issue investigations, and maintain strong relationships with customers and colleagues while contributing to safe, efficient inspections and continuous improvement.