Ux Lead, Field Operations Workflows (Remote)

Maxit Consulting - Max Corporate Group; Buenos Aires; Remote; ARS 34,314,000 - 68,627,000; Full time

Benefits offered by this job

Fully remote across LATAM

Weekly USD payments

Up to 20 days PTO per year

Direct line to Head of Engineering

Job summary

Maxit Consulting - Max Corporate Group is seeking a contractor-based Business Analyst / Researcher / Operations Specialist to map and optimize multi-step workflows for AI-driven reporting and operations support. You will work remotely across LATAM, collaborating with stakeholders to simplify requirements, document flows, and enable fast engineering handoffs.

The role focuses on analysis, writing, and process design rather than visuals, reporting to a senior engineering leader and contributing to

Qualifications

• 3+ years of experience in business analysis, research, operations, or related fields.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation, process improvement, and stakeholder communication.

Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Skills

Business analysis

Requirements gathering

Quantitative research

Qualitative research

Data analysis

Process improvement

Operations management

Stakeholder communication

Report writing

Memo writing

Complex information synthesis

Analytical writing

Tools

Excel

SQL

Job description

Our client is a software company that helps property managers inspect properties and turn what they find into clear, shareable reports. Someone opens the app on their phone, walks a property capturing photos, video, and voice notes even with no signal, since it works offline and syncs later, then reviews everything and runs reporting on the web. It plugs into the property-management systems teams already use, so the data doesn't sit in a silo. They've been at this since 2014, profitable and self-funded the whole way, and today more than 20,000 people use it across the U.S. and 20-plus countries, together capturing over 100 million inspection photos. There's even a new AI feature that turns spoken notes into a finished report on its own, so an inspector can walk a property, say what they see, and skip the typing.

Your Role

You own how work moves through the product from the first step to the last: the steps, the logic, the states, and the handoffs between the phone in the field and the review screen back at the office. You'll map how property managers actually work, find where a flow gets confusing or breaks, and redesign it so the next person doesn't have to think about it. There's another designer on the team who leans visual and component-level, so you lean process and flow, and together you cover the whole surface. This is a design role about how work behaves, not visual polish. You report to the Head of Engineering, and what you design gets built instead of sitting in a backlog.

You'll

Map property management workflows end to end, from field capture to sync to review to report

Talk to the people who live in a workflow, then redesign it with fewer steps

Write the logic, branches, and edge cases behind each flow so engineering builds it right the first time

Design the offline and retry states so users always know what's happening when the signal drops

Prototype in Figma and check it with quick usability runs

Hand engineering annotated specs (states, rules, microcopy) they can build from with little back-and-forth

Review builds, log precise issues, and confirm the fixes before sign-off

You Bring

Experience designing complex, multi-step workflows (B2B, SaaS, operations, or field tools). We care more about how the flows in your portfolio hold up than about a year count, and we'll happily hire someone earlier in their career who clearly has the instinct for this

A portfolio that shows the whole path, problem to mapping to logic to final, not just polished screens

Systems thinking: you design for the states, branches, permissions, errors, and empty cases, not just the happy path

You write clear flow documentation and specs engineering can build straight from

Strong Figma for mapping, prototyping, and handoff

AI fluency: you use tools like ChatGPT, Claude, or Figma AI to move through options and specs faster without lowering quality

A working handle on accessibility (contrast, tap targets, text size, focus order)

Bonus Points

Service design or process mapping (journey maps, service blueprints, workflow diagrams)

Background in workflow-heavy B2B products: property management, field services, logistics, or operations tooling

Comfort using analytics to confirm a redesigned flow actually performs better

What's Offered

Fully remote across LATAM, around 40 hours a week, flexible for the right person, with a few hours of overlap during U.S. Pacific business hours

What we'd estimate for a role like this: around $2,000 to $4,000 USD a month, based on experience. Tell us the range that fits you and we'll go from there

Paid weekly in USD as a contractor

Up to 20 days of paid time off a year (10 vacation days plus 10 local public holidays)

A two-person design team where you own the flow side and a counterpart owns the visual side, plus a direct line to the Head of Engineering

A team that ships small, steady improvements over big rebuilds, so your work gets built instead of sitting in a backlog

Interview Process

1. Intro call: your background and how you approach workflow and product design
2. Practical exercise: map and simplify a real inspection workflow
3. Portfolio and collaboration deep dive: with the designer you'd partner with
4. Conversation with the Head of Engineering: handoff and how design fits release cycles
5. Final conversation with the CEO: context and next steps

Timeline: most people go from first call to decision in about 2 to 3 weeks.

Business Analyst / Researcher / Operations Specialist

Role Type: Contractor

Location: Remote

micro1 is seeking Business Analysts, Researchers, and Operations Specialists to support a writing-focused customer project involving business analysis, research, and operational reasoning for AI training. No prior AI experience is required.

Key Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Required Skills

• Business Analysis & Requirements Gathering
• Quantitative & Qualitative Research
• Data Analysis (Excel/SQL)
• Process Improvement & Operations Management
• Stakeholder Communication
• Report & Memo Writing
• Complex Information Synthesis
• Analytical Writing

Qualifications

• 3+ years of experience in business analysis, research, operations, or related fields.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation, process improvement, and stakeholder communication.