TikTok Shop Operations Pro — Remote VA

Lago

Argentina

Remote

ARS 24,020,000 - 34,314,000

Full time

9 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Lago is seeking a TikTok Shop and Marketplace Operations Specialist (VA) to manage account health, listings, returns, and cross-marketplace operations remotely. You will ensure policy compliance, timely appeals, accurate product data, and coordinated shipping across TikTok Shop, Amazon, Shein, and Shopify, while leveraging AI tools to draft responses and SOPs.

The role emphasizes English communication, logging issues, and weekly reporting, with a flexible monthly salary range.

Qualifications

1+ years hands-on TikTok Shop operations from the seller side (US market).
Experience filing appeals for listing violations and shop actions.
Experience handling returns and refunds, including disputes.
Experience creating and maintaining TikTok Shop listings with variants.
Ability to manage multiple marketplaces and maintain logs.
Strong written English for customer messages and SOPs.

Responsibilities

Monitor shop health metrics and policy flags in Seller Center daily.
Draft and follow up on appeals for violations with supporting docs.
Create and maintain TikTok and other marketplace listings with variants.
Process returns and refunds and coordinate with the returns processor.
Compile weekly operations summaries and maintain issue trackers.
Collaborate with catalog and fulfillment across channels (TikTok, Shein, Shopify).