Technical Support & Qa Automation Engineer For An Real Estate Company (Us-Based/

Paired; Argentina; Remote; ARS 106,422,000 - 152,031,000; Full time

Job summary

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set.

Our mission is to provide great jobs to talented people, no matter where they are located. Paired is seeking a Technical Operations Engineer to own the reliability, quality, and integrity of our technical systems and data.

Qualifications

• 3+ years in Technical Support, QA, Automation, or Technical Operations.
• Bilingual ability to explain tech to non-technical users is a plus.
• Experience with QA automation frameworks and databases (SQL/MongoDB) is required.

Responsibilities

• Provide technical support and troubleshooting for internal teams and business systems.
• Investigate system issues, data discrepancies, and integration failures.
• Build and maintain automation to reduce repetitive tasks.
• Develop automated QA/testing workflows using Cypress or similar.
• Troubleshoot CRM workflows, integrations, and data synchronization, esp. with GHL.
• Monitor and maintain data quality across CRM, payments, support, and other systems.
• Work with MongoDB and SQL to investigate data issues and troubleshoot queries.
• Identify recurring issues and implement automation or process improvements.
• Create simple reports and dashboards for non-technical teams.
• Use AI tools to accelerate troubleshooting, testing, and automation.
• Document issues and solutions for internal teams.

Skills

Technical support

QA automation

Automation

Data troubleshooting

Tools

Cypress

Playwright

Selenium

GoHighLevel

Job description

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Role Overview:

We're looking for a Technical Operations Engineer to own the reliability, quality, and integrity of our technical systems and data.

Key Responsibilities

• Provide technical support and troubleshooting for internal teams and business systems.
• Investigate system issues, data discrepancies, integration failures, and synchronization problems.
• Build and maintain automation to reduce repetitive technical and operational tasks.
• Develop and maintain automated QA/testing workflows using tools such as Cypress or similar frameworks.
• Troubleshoot CRM workflows, integrations, automations, and data synchronization, particularly within GoHighLevel (GHL).
• Monitor and maintain data quality across CRM, payments, support, customer-facing, and other business systems.
• Work with MongoDB and SQL to investigate data issues, validate records, and troubleshoot queries.
• Identify recurring technical issues and implement automation or process improvements to prevent them.
• Create simple reports, dashboards, or tools that help non-technical teams access and understand key information.
• Use AI tools to accelerate troubleshooting, testing, automation, and technical problem-solving while validating their outputs.
• Document technical issues, solutions, and recurring problems for internal teams.
• Communicate technical problems and solutions clearly to both technical and non-technical stakeholders.

Requirements

• 3+ years of experience in a combination of Technical Support, QA, Automation, Technical Operations, or similar roles.
• Hands-on experience troubleshooting technical issues for non-technical users or business teams.
• Experience with QA automation or automated testing frameworks, such as Cypress, Playwright, Selenium, or similar.
• Strong SQL skills and practical experience working with MongoDB or another NoSQL database.
• Experience troubleshooting APIs, integrations, data synchronization, or system workflows.
• Experience with CRM systems, business applications, or operational platforms; GoHighLevel (GHL) experience is strongly preferred.
• Familiarity with cloud or monitoring tools such as AWS, Datadog, or similar platforms.
• Comfortable explaining technical issues and solutions to non-technical stakeholders.
• Practical experience using AI tools to support technical troubleshooting, testing, coding, or automation.
  

Nice to Have

• Experience with CRM integrations and workflows.
• Experience working with payment systems or customer support platforms.
• Experience with REST APIs and webhooks.
• Familiarity with Git/GitHub and basic CI/CD workflows.
• Experience creating dashboards or internal tools for business teams.
• Previous experience transitioning from Technical Support into QA, Automation, or Technical Operations.
• Competitive salary in USD
• Fully remote work environment with flexible scheduling

Technical Support & QA Automation Engineer for an Real Estate Company (US-Based/ AR