Technical Program Manager II

TrueML; Argentina; Remote; ARS 77,142,000 - 100,460,000; Full time

Benefits offered by this job

Unlimited PTO

Medical benefit contributions in congr

Job summary

TrueML, a Argentina-based financial software company, seeks a proactive Technical Program Manager II to lead product and technology initiatives from concept to launch. This role reports to the Sr.

Director of Program & Operations and collaborates with Product & Technology to deliver strategic goals. The ideal candidate excels in facilitation, process improvement, and coordinating cross-functional agile teams to deliver complex initiatives across time zones.

Qualifications

• 2-5 years experience in program management in software development delivery teams.
• Understanding of software development processes and Agile SDLC; ability to plan releases across multiple teams.
• Broad product/technology knowledge with system integration understanding.
• Strong cross-team coordination and collaboration skills; adapt to changing requirements.
• Clear verbal and written communication; ability to explain technical info to non-technical audiences.
• Proven leadership across large cross-functional programs and releases.
• Bachelor's degree or relevant professional experience.

Responsibilities

• Bridge between Product, Engineering, Information Security, and Legal to drive end-to-end delivery.
• Maintain visibility in Jira; track milestones and dependencies; mitigate risks and blockers.
• Lead planning and execution of high-impact programs for assigned teams.
• Develop and maintain roadmaps with Engineering and Product leaders.
• Manage team capacity and analyze impact of priority shifts against the roadmap.
• Lead Agile/Scrum ceremonies and release planning across multiple initiatives.
• Promote operational changes; drive adoption of improved processes across teams.

Skills

Program management

Agile/Scrum

Cross-functional collaboration

Jira administration

Communication

Leadership

Education

Bachelor's Degree

Tools

Jira

Job description

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

TrueML’s team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

About the Role:

TrueML Products is seeking a proactive Technical Program Manager II with a passion for leading Product and Technology initiatives from concept to launch. This position will report into the Sr. Director of Program & Operations as part of the Program Delivery team, and will collaborate closely with various teams across Product & Technology to deliver company strategic goals.

The ideal candidate is an excellent facilitator, with a process improvement mindset, and a positive attitude. We are looking for someone with a strong technical program management background, specifically with a demonstrated ability to coordinate with cross-functional agile teams and deliver complex initiatives.

Work-Life Benefits

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement

What You'll Do:

• As a TPM, you’ll be the bridge between various teams in multiple time zones, working closely with people from Product, Engineering, Information Security, and Legal, driving the end-to-end delivery of new initiatives and programs.
• Ensure all work is represented in Jira, in alignment with Product & Technology standards- Track and communicate initiative progress against milestones to stakeholders and leadership. Collaborate with cross-functional teams to supervise dependencies, plan releases, and resolve blocked issues. Proactively identify and mitigate program risks, remove blockers, advance progress, and elevate to leadership where appropriate.
• Manage a variety of complex, cross-functional programs and lead planning and execution of high-impact programs for assigned teams
• Create and maintain the roadmap for assigned teams, collaborating heavily with the respective Engineering and Product leaders
• Manage team capacity and conduct impact analysis for requests to shift priority, presenting options against roadmap commitments
• General program management activities include but not limited to the following:
• Lead Agile/Scrum teams as a coach or scrum master, including Agile ceremonies (stand-ups, sprint planning, retro, etc)
• Build, lead, and supervise progress on release plans across multiple initiatives - prepare the project schedule, define the milestones, and develop project plans and playbooks.
• Champion operational change and process - exhibit leadership through composure and positive attitude. Influence teammates to adopt change.
• Promote and evolve the company’s processes to enable closer synchronization between Product & Technology and the business.

Who You Are (Qualifications):

• Program Management Experience. 2-5 years experience in program management in software development delivery teams
• Knowledge of Process. Understanding of software development processes and knowledge of the Agile SDLC process. Ability to put together release plans for multiple cross-functional team releases, identifying and tracking cross-team dependencies. Solid ability to construct release plans where minimal data is available and many assumptions have to be made. Able to measure convergence on key milestones/launch dates with the capability of identifying and framing tradeoff options when required and driving timely decisions. Solid ability to build processes and implement new process optimizations while delivering program commitments in parallel. Strong Jira administration and tooling experience is a bonus
• Knowledge of Product/Technology. Broad domain knowledge of product and technology with a solid understanding of system integration across product ecosystem. Ability to navigate contending product and technical priorities while identifying options and trade-offs as needed. Able to identify areas of risk and mitigation options
• Cross-team coordination and collaboration. Ability to collaborate and coordinate with multiple team members to clearly define outcomes, create plans, qualify success, and mitigate risks. Strong interpersonal and relationship-building skills. An ability to adapt quickly to changes in business requirements and work in an agile environment.
• Communication. Succinct, clear verbal and written communication with the ability to effectively communicate technical information to non-technical audiences. Ability to communicate effectively with both technical and non-technical audiences. Possesses strong analytical and critical thinking skills. Experience working across multiple time zones is preferred
• Leadership. Ability to lead multiple large cross-functional programs and releases. Able to provide thought leadership and persuade teams to follow proposed guidance
• Hold a Bachelor's Degree (or have relevant, recent, and commensurate professional experience)

$37,013 - $70,000 a year

For non-U.S.-based hires, the overall base salary framework for this role currently spans $37,013 to $73,849 [USD]. The applicable base salary range for any individual hire depends on the geographic labor market associated with the employee’s primary work location along with other factors such as relevant skills, experience, and qualifications.

The anticipated annual base salary ranges for this role are:

• Argentina:$50,477 to $65,735
• Mexico:$56,707 to $70,000
• Dominican Republic:$37,013 to $48,201

We encourage you to speak to your recruiter to learn more about our compensation philosophy as well as discuss our benefits, total rewards, and opportunities for growth.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.