Technical Lead - Salesforce & AI Agents

In All Media Inc; Comisión de Fomento de Perú; A distancia; ARS 184.482.000 - 276.723.000; Jornada completa

Descripción de la vacante

Inallmedia.com is seeking a Technical Lead to bridge Salesforce operations with AI agent platforms, owning architecture, security, scalability, and end-to-end delivery across global teams. This fully remote role targets LATAM or APAC, with overlap windows to CST to coordinate with cross-timezone stakeholders.

You will lead cross-functional delivery, mentor engineers, design robust integrations with Salesforce, Claude, and Agentforce, and drive governance, quality, and performance to enable

Formación

• 7+ years of software engineering, platform engineering, or delivery leadership.
• Proven track record in Tech Lead or equivalent roles with project management experience.
• Hands-on Salesforce platform capabilities, admin/development, and integrations.
• Experience building/enabling AI agents and automation workflows.
• Familiarity with Claude, Agentforce, or similar LLM agent-building architectures.
• Strong enterprise integration knowledge: REST/SOAP APIs and security.
• Excellent technical communication and stakeholder management.

Responsabilidades

• Lead end-to-end technical delivery of Salesforce, AI agent platforms, API integrations and automated workflows.
• Architect scalable, maintainable solutions aligned with long-term standards and governance.
• Build and enable AI agents, design prompt workflows and orchestration logic.
• Collaborate with stakeholders to define scope, roadmaps, milestones, and risk mitigation.
• Conduct design reviews, audits, and code reviews to ensure security and reliability.
• Mentor engineers and coordinate delivery across distributed teams.

Conocimientos

Salesforce

AI agents

Leadership

Stakeholder management

System design

API integration

Communication

Herramientas

Claude

Agentforce

REST APIs

Descripción del empleo

2135 Technical Lead - Salesforce & AI Agents

• Location: Fully Remote (LATAM or APAC)
• Contract Type: Full-time, Permanent
• Time Zone Alignment: Requires overlap with U.S. Central Standard Time (CST) until at least 11:00 AM CST

About Inallmedia.com

Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams. We partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.

Project Overview

You will join a high-scale, global talent technology and employment marketplace driving large-scale digital transformation and intelligent enterprise workflow automation across international hubs. The primary mission of this initiative focuses on bridging core enterprise platform operations (Salesforce) with next-generation AI agent platforms (including Agentforce and Claude). As the Technical Lead, you will own the execution layer—translating high-level business processes into automated, autonomous AI agent interactions and API-driven integrations, ensuring enterprise security, scalability, and seamless cross-timezone team execution.

Key Responsibilities

• End-to-End Technical Leadership: Lead the end-to-end technical delivery of complex cross-functional initiatives spanning Salesforce, autonomous AI agent platforms, API integrations, and enterprise automated workflows.
• Architecture & Solution Design: Architect scalable, maintainable technical solutions across Salesforce and external services, aligning system designs with long-term architecture standards, governance, and business goals.
• Hands-On AI Agent Enablement: Guide and implement intelligent agent-building solutions using platforms such as Claude and Agentforce, designing prompt workflows, agent orchestration logic, and interactive user-facing agent experiences.
• Stakeholder & Project Management: Partner with business stakeholders, product managers, solution architects, and engineering teams to define project scope, technical roadmaps, milestone tracking, dependency resolution, and risk mitigation.
• Code & Quality Governance: Conduct technical design reviews, configuration audits, and code reviews to enforce industry best practices, platform security, reliability, and enterprise compliance.
• Mentorship & Cross-Team Execution: Mentor developers and engineers, unblock technical obstacles, drive engineering standards, and coordinate delivery across geographically distributed cross-functional teams.

Must-Have Skills

• Experience Level: 7+ years of professional experience in software engineering, platform engineering, or technical solution delivery.
• Leadership & Delivery: Proven track record in a Tech Lead, Technical Project Lead, or equivalent delivery-focused engineering leadership role with strong project management experience.
• Salesforce Platform Expertise: Hands-on experience with Salesforce platform capabilities, custom workflows, system administration/development, and enterprise-grade third-party integrations.
• AI & Agentic Systems: Demonstrated hands-on experience building, configuring, or enabling AI agents, conversational assistants, and intelligent automation workflows.
• LLM & Tooling Familiarity: Practical familiarity with Claude (Anthropic), Agentforce (Salesforce), or comparable LLM (Large Language Model) agent-building architectures.
• Systems Architecture & Integration: Strong grasp of enterprise solution architecture, REST/SOAP APIs, systems integration, and secure enterprise application design.
• Communication & Collaboration: Exceptional technical communication, problem-solving abilities, and senior stakeholder management skills.

Nice-to-Have Skills

• Specialized Salesforce Experience: Multi-domain exposure across Salesforce development (Apex, LWC/Lightning Web Components), platform administration, or formal Solution Architecture.
• Advanced AI Techniques: Working knowledge of prompt design, multi-agent orchestration, grounding patterns, retrieval grounding, and systematic AI workflow evaluation.
• Delivery Frameworks: Experience directing Agile/Scrum cross-functional delivery between engineering, operational, and non-technical business units.
• Cloud & Data Pipelines: Familiarity with major public cloud platforms (AWS, GCP, or Azure), enterprise data pipelines, analytics systems, or workflow automation tools.
• Certifications: Official Salesforce Certifications (e.g., Salesforce Certified Administrator, Platform Developer, or Solution Architect) or relevant Generative AI / Cloud credentials.

Time Zone & Collaboration

The role is fully remote and actively targeting candidates located in LATAM (Latin America) or APAC (Asia-Pacific).

Availability during U.S. Central Standard Time (CST) is strictly required until at least 11:00 AM CST to maintain critical overlap with global teams on India Standard Time (IST).

Language

All interviews, documentation, and daily communication will be in English.