Staff Reliability Engineer — End-to-End Alerting at Scale

CommandLink, LLC; Argentina; Presencial; ARS 180.802.000 - 271.203.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Room to grow

Flexible time off

Employee referral bonuses

Team events

Descripción de la vacante

Command|Link is seeking a Staff Software Engineer for reliability to own the alerting pipeline end to end and to drive architectural decisions across security tooling, monitoring telemetry, and LLM-driven investigation.

The role requires deep SRE/DevOps experience, strong Kafka and ML-based detection capabilities, and a track record delivering highly reliable, scalable systems in multi-cloud environments.

Formación

• Background operating as a site reliability engineer, DevOps engineer, or similar production-ownership role with fluency in SLOs, SLIs, and error budgets.
• Experience designing, building, or operating high-reliability alerting or notification systems in production, including ML-based detection at scale.
• Strong Kafka experience with webhook reliability, idempotency, and delivery guarantees under load.
• Experience building observability and automation for a high-volume production system with low toil.
• Working command of telemetry and protocol data and the ability to turn it into real network/topology insight.
• Mastery of Go and/or Python with container orchestration and multi-cloud footprint; able to make org-level architecture calls.

Responsabilidades

• Own the reliability of the alerting pipeline end to end, from OpenSearch evaluation to Kafka delivery and downstream notifications.
• Define SLOs and SLIs and use error budgets to guide reliability investments.
• Lead incident response for critical production issues with blameless post-mortems and systemic fixes.
• Build observability and automation to run the pipeline at Fortune 1000 scale with low operational toil.
• Own capacity planning as ingestion and customer base grow.
• Set architecture for rule-based thresholds, ML scores, and correlation logic for investigation/remediation.
• Mentor engineers and represent Command|Alert's direction to stakeholders outside engineering.

Conocimientos

SLOs/SLIs

Blameless incident response

Go/Python

Observability/automation

Multi-cloud

Herramientas

Kafka

OpenTelemetry

OpenSearch

NetFlow/sFlow

SNMP

Descripción del empleo

Command|Link is seeking a Staff Software Engineer for reliability to own the alerting pipeline end to end and to drive architectural decisions across security tooling, monitoring telemetry, and LLM-driven investigation.

The role requires deep SRE/DevOps experience, strong Kafka and ML-based detection capabilities, and a track record delivering highly reliable, scalable systems in multi-cloud environments.