Solutions Engineer

Infobip Argentina; Buenos Aires; Presencial; ARS 1.000.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work

ESOP

Work-life balance

Career mobility

Professional development

International mobility

Descripción de la vacante

Infobip Argentina is seeking a Solutions Engineer to bridge customer deployments with Infobip’s products, delivering accurate technical solutions and expert guidance. You’ll work with regional teams, gather requirements, and design integrations across CPaaS, APIs, and services.

You’ll engage in demos, POCs, and enablement sessions, while ensuring on-time delivery within scope and budget. Advanced English and strong communication are essential for success in this role.

Formación

• Experience in technical implementation and ensuring successful solution delivery.
• Ability to engage with client teams and translate requirements into technical designs.
• Experience leading or supporting projects end-to-end, from kickoff to go-live.

Responsabilidades

• Deliver accurate technical solutions and product integrations for customer deployments.
• Create technical documentation and run demos, POCs, and enablement sessions.
• Collaborate with regional teams and assist senior engineers and managers on projects.

Conocimientos

Advanced English

Strong communication

Presentation skills

End-to-end project experience

Presales capability

Educación

Engineering/IT/CS/Business related degree

Descripción del empleo

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI‑first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together.

Why is this role important at Infobip?

Our Solutions Engineer will be a mediator between Infobip and customer deployer/development technical teams, providing an accurate technical solution and expertise. The engineer in this role takes part in the activities for Infobip’s customers product proposals, deployments, connectivity and integrations, improvement of their current implementations, solution design and delivery. In order to deliver the desired business results, Solution Engineers collaborate with the regional teams and act as a project manager or assist the more experienced project leads. You know you are doing a good job when you:

• Have a strong knowledge of all technical aspects of Infobip’s products and solutions.
• Understand the customers’ businesses, knowing exactly which of our products can help them evolve their business.
• Integrate Infobip Products into our clients’ systems (custom-scripted API, SFTP and other solutions over CPaaS, SaaS services).
• Can identify new and innovative use cases for Infobip’s products and solutions.
• Have an excellent understanding of the business and are up to date with the latest industry trends as well as the competition.
• Can build a solid relationship with our sales and technical teams so they consider you an asset and enjoy working with you.
• Conduct demos, POCs and solution integration enablement sessions for customers and document with meeting minutes summaries.
• Ensure the highest degree of customer satisfaction during the implementation of the project.
• Collect the technical requirements and design technical solutions and service integration plans.
• Deliver detailed and accurate technical documentation.
• Handle the technical and security questionnaires.
• Ensuring that all the projects are delivered on time, within scope and budget.
• The engineer on this level focuses on learning Infobip’s products and solutions as well as the business processes. Having an intermediate level understanding on project management, s/he successfully performs project related tasks, consults with the senior engineers, Solution Architects and Solution Managers on the assigned projects.

What we´re looking for

• Experience in technical implementation, solution delivery, technical consulting, or project-based roles.
• Advanced English proficiency (written and spoken) — required for both client engagement and day-to-day collaboration with internal teams across the region.
• Strong communication and presentation skills — able to communicate assertively with both technical and non-technical audiences, and to confidently lead training sessions, workshops, and client consultations.
• Experience working with technical projects end-to-end, from kickoff through go‑live.
• Ability to engage in presales conversations — understanding client needs and connecting business requirements to technical solutions.
• Ability to read and work with technical documentation and understand integration concepts at a functional level.
• Problem‑solving mindset — proactive, resilient, and comfortable finding solutions in complex or ambiguous situations.
• Degree in engineering, IT, systems, computer science, business administration, or a related field.
• Nice to Have Familiarity with CPaaS platforms or communication technologies such as SMS, chatbots, contact centers, or omnichannel solutions.

Why you’ll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance‑driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in‑person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) – As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work‑life balance and Well‑being – We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility – Ready to take your career global? Explore short and long‑term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well‑being, and success - wherever you are.

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal‑opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

We believe technology should unite people, not create distance. That’s why we make advanced communication solutions available to businesses of all sizes, everywhere - empowering them to connect with their customers in ways that feel natural, personal, and meaningful. Because the future of communication belongs to all of us.

Economy 4.0: The Future of Communication | Official Documentary | CBS News

From a Croatian startup to a global leader, we’ve grown by seizing opportunities - and now it’s your turn. With 3,500+ peers in 75+ locations, Infobip is powered by diversity, innovation, and cross-border collaboration. Here, you’ll connect with talented colleagues worldwide, learn from different perspectives, and grow beyond boundaries.

Learn more about our culture Principles - Infobip By staying true to our principles - every day, every step of the way.