Services Specialist - Field Svc & Technical Advising

GE Vernova; Buenos Aires; On-site; ARS 1,200,000 - 2,200,000; Full time

Job summary

GE Vernova is seeking a skilled professional to provide technical direction and guidance in field service for power equipment outages. You will support labor planning, ensure alignment with policy and strategy, and strengthen relationships with customers on site.

The role requires a basic experience in Services & Field Service, a Bachelor's degree or GED with at least 6 years' experience, and strong written and verbal communication skills.

Qualifications

• This role requires basic experience in Services & Field Service and Technical Advising.
• Bachelor's degree from an accredited university or GED with at least 6 years of experience in relevant job families.

Responsibilities

• Provide technical direction to craft labor in support of a power equipment outage.
• Broaden knowledge to execute policy/strategy and support roles with specialized knowledge.
• Explain technical information to others and build strong customer relationships.

Skills

Field Service

Technical Advising

Communication

Education

Bachelor's / GED

Job description

Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

Roles and Responsibilities

• Provide technical direction and guidance to craft labor in support of a power equipment outage
• Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

Required Qualifications

• This role requires basic experience in the Services & Field Service and Technical Advising. Knowledge level is comparable to a Bachelor's degree from an accredited university.
• Bachelor's degree from an accredited university / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Additional Information

Relocation Assistance Provided: No

Candidates should be aware that this role involves a client's critical infrastructure; shortlisted candidates would therefore be subject to heightened security checks as directed by our clients. All personal data will be handled with the utmost confidentiality and in accordance with our data protection policies, solely for recruitment and security purposes.