Senior Software Engineer, Front-End

Medallia; Buenos Aires; Hybrid; ARS 92,241,000 - 138,361,000; Full time

Job summary

Medallia is seeking a Software Engineer on the Text Analytics team to build and deliver features that ensure a consistent experience across the Experience Cloud platform. This front-end role emphasizes scalable, robust user-facing applications and end-to-end ownership of products.

You will collaborate with cross-functional teams, mentor peers, and help drive architectural decisions to evolve the product. The role offers hybrid work with on-site presence in Buenos Aires three days per week.

Qualifications

• 5+ years of professional software engineering experience in front-end.
• Hands-on experience with React or Angular including hooks and state management.
• Experience integrating REST and GraphQL APIs with mutations and error handling.
• Experience conducting formal code reviews, writing tests, and enforcing quality, security, and performance.
• AI-assisted coding tools integration (GitHub Copilot, etc.) into workflows.

Responsibilities

• Build responsive, accessible web experiences with HTML, CSS, and JavaScript.
• Lead front-end architectural decisions and drive technical strategy.
• Mentor junior engineers through code reviews and pairing.
• Ship scalable, robust software and keep production humming.
• Design and drive the technical roadmap with the team.
• Collaborate with dependent teams to ensure smooth deliveries and uptime.
• Identify gaps in tools/process and address with teammates and managers.
• Promote best practices and build tooling to enforce standards.
• Participate in agile ceremonies and knowledge sharing.
• Serve as a go-to person for system-level features owned by the team.
• Drive initiatives and influence engineering culture.
• Participate in on-call rotation to maintain availability of platforms.

Skills

5+ years exp

React or Angular

REST & GraphQL

Code review & testing

AI-assisted workflows

Education

BS in CS/engineering

Tools

TypeScript

Playwright

Jest

Job description

Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role and Team

As a Software Engineer on the Text Analytics team, you will build and deliver features that help users have a consistent experience across our Experience Cloud platform.

The Text Analytics team is a full-stack, cross functional team focusing on platform-like features and services for use across our flagship Text Analytics application. This role is primarily a front-end engineering role, with a focus on building performant, scalable and robust user-facing applications. You will solve challenging technical problems, own your products end-to-end and help take our SaaS platform to the next level. This isn't just an opportunity to join an amazing team, but also to have an impactful role in the way we evolve our product.

Responsibilities

• Build responsive, accessible web experiences with modern HTML, CSS, and JavaScript
• Lead architectural decisions for front-end systems and drive technical strategy
• Mentor junior and mid-level engineers through code reviews, pairing, and technical guidance
• Ship quality software that is scalable and robust and then keep it humming
• Design, implement and drive the technical roadmap; help the team prioritize and plan pragmatically while influencing architectural direction
• Partner closely with dependent teams across engineering to ensure smooth product deliveries and uninterrupted service
• Identify gaps in knowledge, tools, and process and work with your teammates, Engineering Manager and Product Manager to address those
• Incorporate best practices and habits and help build tooling to enforce the same
• Collaborate in small teams with engineers in an agile environment with daily standups, demo days, code reviews and research spikes
• Become a go-to person for one or more system-level features owned by the team
• Drive technical initiatives, influence engineering culture, and champion best practices through mentorship and cross-team knowledge sharing.
• Participate in a scheduled on-call rotation to maintain the availability and reliability of both internal platforms and customer-facing production systems.

Candidates based in the Buenos Aires vicinity will be prioritized as this role is Hybrid, 3 days per week onsite.

Qualifications

Minimum Qualifications

• 5+ years of professional software engineering experience developing and maintaining front-end software products.
• Demonstrated hands‑on experience building applications using React or Angular, including the use of hooks, composition APIs and state management.
• Experience integrating applications with REST and GraphQL APIs, including handling of mutations, and error states.
• Experience conducting formal code review, writing unit/integration tests, and enforcing code quality, performance, and security standards across team repositories.
• AI-Assisted Workflow & Code Audit: Experience integrating AI coding assistants (e.g., GitHub Copilot, Cursor, Claude or similar) into development workflows, including reviewing, benchmarking, and refactoring generated code for security, performance, and architecture standards.

Preferred Qualifications

• BS in Computer Science, Engineering, or related field
• Analytical mindset and good problem-solving skills
• Proficiency with TypeScript
• Experience implementing automated testing platforms and unit tests (Jest)
• Experience working with Playwright
• Experience working within a fast-paced, globally distributed teams