Senior Social Media & Community Lead

Endava; Victoria; Hybrid; ARS 107,712,000 - 153,875,000; Full time

Benefits offered by this job

Hybrid work and flexible hours

Global career opportunities

Internal training & certifications

Wellbeing programme

Inclusion and diversity programmes

Job summary

Endava is seeking a Senior Social Media Specialist to lead our online social media strategy for NA and LATAM. You will own community engagement, employee advocacy, and social listening, translating insights into actions that enhance content performance and audience engagement across the region.

You will collaborate with Marketing, Employer Branding, PR, Content, and Design to deliver brand-consistent social media experiences and manage governance processes for advocacy programs.

Qualifications

• 4+ years' experience in Social Media Marketing, Community Management, Employee Advocacy, Social Listening, or related digital communications roles.
• Experience managing social channels for regional/global brands across markets.
• Proven experience supporting/leading employee advocacy programmes.
• Hands-on experience with social listening, sentiment analysis, and reputation management tools.
• Experience analyzing social data to develop insight-driven recommendations.
• Ability to collaborate with cross-functional and regional stakeholders within governance processes.
• Experience using social media management and content publishing platforms.

Responsibilities

• Execute and optimize social media strategy across NA and LATAM, aligning campaigns with business objectives.
• Partner with regional stakeholders to understand communication needs and audience engagement opportunities.
• Develop, manage, and publish social media content and campaign plans across platforms.
• Support organic and paid social initiatives, including setup, execution, and monitoring.
• Monitor, analyze, and report on social media performance with KPIs and insights.
• Collaborate with Marketing, Employer Branding, PR, Content, and Design to deliver brand-consistent content.
• Define and manage community engagement strategies and onboarding for employee advocacy.
• Lead the employee advocacy programme and governance for impact measurement.
• Partner with PR to manage social listening and track brand sentiment and trends.
• Translate listening and advocacy data into actionable insights for content strategy.
• Identify reputational risks and assist in crisis communications when needed.
• Build dashboards and reporting frameworks for visibility into performance.

Skills

Social media marketing

Community management

Employee advocacy

Social listening

Analytics & reporting

English fluency

Tools

Social listening tools

Content publishing tools

Job description

Endava is seeking a Senior Social Media Specialist to lead our online social media strategy for NA and LATAM. You will own community engagement, employee advocacy, and social listening, translating insights into actions that enhance content performance and audience engagement across the region.

You will collaborate with Marketing, Employer Branding, PR, Content, and Design to deliver brand-consistent social media experiences and manage governance processes for advocacy programs.