- Provide day-to-day Application Management support for SAP Security services, including service requests, incidents, enhancements, changes, and problems at Level 2 or Level 3
- Lead and mentor the SAP Security team
- Coordinate resolution of complex security incidents, authorization issues, compliance risks, and access-related outages
- Perform root cause analysis and corrective actions
- Gather requirements and assess business needs with internal and external stakeholders
- Advise on SAP Security architecture and access management solutions
- Design, maintain, and optimize SAP roles, profiles, authorization objects, and user access controls
- Develop and maintain security, compliance, role design, authorization, procedure, user guide, and testing documentation
- Support audits, compliance reviews, SoD assessments, and remediation initiatives
- Mentor and train junior SAP Security team members
- Stay current with cybersecurity practices, SAP security innovations, and emerging technologies
- Participate in on-call rotations and provide after-hours support
- Support SAP Security and GRC implementation, upgrade, migration, and transformation projects
- Work shift hours according to client requirements across Australia, Asia, Europe, and the Americas
Requirements
- Bachelor’s degree in a related technology field (Computer Science, Engineering, Information Systems, Cybersecurity, etc.) or comparable job experience
- 7+ years of experience in SAP Security and Authorizations, preferably supporting global clients
- Extensive experience with SAP Security in ECC, S/4HANA, SAP BW, SAP CRM, SAP Portal, and SAP Fiori environments
- Strong expertise in role design, authorization concepts, user provisioning, access management, and security governance
- Experience implementing and supporting Segregation of Duties (SoD) frameworks and compliance controls
- Hands-on experience with SAP GRC Access Control, including ARA, ARM, BRM, and EAM
- Experience in user administration, role maintenance, security troubleshooting, authorization design, and audit support
- Knowledge of SAP IAS, IPS, SSO, and Identity Management solutions
- Strong understanding of SAP security architecture and integration with SAP and non-SAP systems
- Deep understanding of ITIL and ITSM processes and methodologies
- Proven track record delivering solutions in complex, multi-platform environments
- Extensive client management experience in a global setting
- Experience setting up, growing, transforming, and delivering application management services
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Experience in offshore/onshore delivery models
- Experience in security defect analysis, authorization remediation, and audit finding resolution
- Ability to work with minimal guidance or supervision in a time-critical environment
- Flexibility to manage work hours, including shift work and on-call support
- Ideally: SAP GRC/IAG, Fiori/Gateway/BTP security, SAP cloud solutions, SOX/GDPR/ISO 27001, cybersecurity certifications
Core Competencies
Demonstrates extensive expertise in SAP Security and Authorizations, including role design, access management, and compliance controls. Proven ability to lead teams, mentor junior members, and deliver solutions in complex, multi-platform environments.
Highest-signal resume keywords
- SAP Security Management
- Role Design and Authorization Concepts
- SAP GRC Access Control
- Segregation of Duties (SoD) Frameworks
- Leadership and Team-Building
Hard Skills
- SAP Security
- User Provisioning
- Access Management
- Security Governance
- Security Troubleshooting
- Authorization Design
- Audit Support
- Root Cause Analysis
- Compliance Controls
- Documentation Development
Soft Skills
- Leadership
- Communication
- Interpersonal Skills
- Analytical Skills
- Problem-Solving
Certifications & Qualifications
- Cybersecurity Certifications
- SOX Compliance
- GDPR Compliance
- ISO 27001 Certification
Industry Keywords
- Application Management
- ITIL
- ITSM
- Global Client Management
- Onshore/Offshore Delivery Models
Tools & Technologies
- SAP ECC
- SAP S/4HANA
- SAP BW
- SAP CRM
- SAP Portal
- SAP Fiori
- SAP GRC
- SAP IAS
- SAP IPS
- Identity Management Solutions