Senior Data & Analytics Lead — Remote For Education & Nonprofit

Ryz Labs; Quilmes; Remote; ARS 123,632,000 - 185,448,000; Full time

Benefits offered by this job

Health insurance

Job summary

IQVIA is seeking a Cloud Data and Analytics Consultant to independently manage end-to-end data management service deliveries across single and multi-service projects, ensuring on-time, within-budget outcomes and high customer satisfaction.

Responsibilities include serving as the primary customer contact for data deliverables, leading global studies, guiding DM teams, and negotiating timelines and resources with clients while maintaining strong relationships and contractual compliance.

Qualifications

• End-to-end delivery of data management services across projects.
• Lead and mentor DTLs and junior team members on data management.
• Provide project management and client communication expertise.

Responsibilities

• Serve as primary point of contact for customer on data management deliverables.
• Manage multiple large studies or programs with global scope and ensure timelines.
• Provide leadership to DM teams and escalation for data issues.
• Negotiate timelines, finances, and resources with customers.
• Maintain strong customer relationships and ensure contractual obligations are met.
• Sign off on data management plans (DMP) and ensure quality per contracts.

Job description

Cloud Data and Analytics Consultant, Professional Services (English, Portuguese, Spanish)

Mexico City, Mexico
Buenos Aires, Argentina
São Paulo, Brazil
Bogota, Colombia
Full time
R

Job Overview

• Independently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction.

Essential Functions

Client Management

• Serve as primary point of contact for customer on data management deliverables.
• Manage multiple large studies or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global studies/programs of global studies Provide leadership and senior support to DTLs on multiple large global studies/programs of global studies.
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
• Lead direct negotiations with customer, e.g., timelines, financial, process, resources.
• Maintain strong customer relationships.
• Ensure open communications with customer and IQVIA management to independently manage and meet contractual obligations.

Service Management

• Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables.
• Provide training and development on data management expertise to junior team members.
• Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders.
• Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
• Serve as the escalation point for unresolved data issues.
• Independently work with client data managers, vendors, internal team members for resolution
• Ensure appropriate resources are assigned to meet project deliverables.
• Create and/or review and sign-off on all data management plan (DMP) documents.
• Ensure service and quality meet agreed upon specifications per the DMP and contract/SOW.
• Implement proactive quality management plans across multiple projects/programs/customer account. Manage service performance and provide leadership to identify root causes of issues and implement remedial actions.
• Continuously look for opportunities to improve service.
• Develop and work with team to implement plan to re-organize and drive change (possibly across a customer account)
• Ensure timely follow-up and resolution of compliance issues.
• Serve as Subject Matter Expert (SME)
• Provide leadership and expertise in a specific CDM task or technology.
• Serve as customer site lead for one or more customers.
• Train and mentor junior DTL staff in DM expertise