Senior Customer Success Specialist – Data & Disputes

Smartek S.R.L; Argentina; Remote; ARS 1,200,000 - 1,600,000; Full time

Job summary

Teladoc Health in Argentina seeks a Customer Success Specialist II to support disputes, monitor health of accounts, and drive satisfaction. You will audit accounts, deliver actionable reports, and partner with sales and support leadership on recovery initiatives.

This role is based in Bahia Blanca or Buenos Aires with a 12pm–9pm ART shift, and requires strong communication, data analysis, and project management skills to help reduce churn and improve client outcomes.

Qualifications

• Bachelor’s degree required in business/administration or related field.
• Strong analytical and problem-solving skills with a data-driven approach.
• Project management abilities to prioritize tasks and manage multiple projects.

Responsibilities

• Lead Account Audits to identify risks, opportunities, and trends in account data.
• Act as a consultant to internal stakeholders with insights and recommendations.
• Design and deliver advanced customer reports for actionable intelligence across departments.

Skills

Analytical skills

Project management

Data analysis tools

Communication skills

Client retention

Education

Bachelor’s degree in Business Administration or related field

Tools

Salesforce

SalesPad

Job description

Teladoc Health in Argentina seeks a Customer Success Specialist II to support disputes, monitor health of accounts, and drive satisfaction. You will audit accounts, deliver actionable reports, and partner with sales and support leadership on recovery initiatives.

This role is based in Bahia Blanca or Buenos Aires with a 12pm–9pm ART shift, and requires strong communication, data analysis, and project management skills to help reduce churn and improve client outcomes.