Senior Bookability Engineer & Operations Optimizer

Cognizant; Municipio de Rincón de los Sauces; Híbrido; ARS 2.000.000 - 3.500.000; Jornada completa

Descripción de la vacante

Cognizant is seeking a Sr. Consultant / Bookability Engineer to optimize booking performance, content distribution, and transactional systems.

You will collaborate with stakeholders, suppliers, and cross-functional teams to identify opportunities, resolve issues, and implement data-driven improvements. The role requires strong analytical skills, experience with operational performance, and excellent communication.

Formación

• 8+ years of consulting, operational support, or related environments.
• Experience analyzing operational performance and data-driven recommendations.
• Experience supporting transactional, booking, or distribution systems.
• Ability to manage multiple priorities and stakeholders in fast-paced environments.
• Strong problem-solving, analytical, and decision-making skills.
• Experience collaborating with business, operational, and technical teams.
• Excellent communication and presentation skills.
• Advanced English proficiency.

Responsabilidades

• Lead business and operational assessments to identify opportunities for improving booking performance, content quality, and system efficiency.
• Analyze business requirements and operational data to develop recommendations that support strategic objectives and measurable outcomes.
• Support the configuration, testing, validation, and implementation of solutions within complex distribution and transactional environments.
• Investigate operational issues, perform root cause analysis, and coordinate resolution efforts with multiple stakeholders.
• Monitor key performance indicators, including conversion rates, transaction volumes, and operational metrics, driving continuous improvement initiatives.
• Facilitate stakeholder discussions, requirements gathering sessions, and solution workshops to align objectives and priorities.
• Partner with business and technical teams to support process optimization and operational transformation initiatives.
• Prepare presentations, reports, dashboards, and executive updates that communicate insights and recommendations effectively.

Conocimientos

Stakeholder management

Analytical thinking

Communication skills

English proficiency

Educación

Bachelor's degree in Business Administration

Descripción del empleo

Cognizant is seeking a Sr. Consultant / Bookability Engineer to optimize booking performance, content distribution, and transactional systems.

You will collaborate with stakeholders, suppliers, and cross-functional teams to identify opportunities, resolve issues, and implement data-driven improvements. The role requires strong analytical skills, experience with operational performance, and excellent communication.