Senior Associate – Learning Delivery Specialist

Jobtailor; Buenos Aires; Presencial; ARS 1.500.000 - 2.100.000; Jornada completa

Descripción de la vacante

EY is seeking a Deployment Planning and Learning Programs Specialist to oversee the delivery of both in-person and virtual courses. You will work with the Delivery Program Manager to forecast dates, audiences, and classrooms, ensure proper registration, instructor prep, CPE documentation, and budget management.

You will develop forecasts with projected dates, locations, and attendee estimates, publish offerings in the LMS, and manage rosters while coordinating with virtual producers and

Formación

• Bachelor's degree or equivalent experience.
• 2–5 years in learning or meeting and event services.
• Experience in HR within professional services or corporate environments.
• Experience with SAP SuccessFactors preferred.
• Excellent written and verbal communication, time management, and budgeting skills.
• Ability to work with a geographically dispersed team and across levels.

Responsabilidades

• Lead deployment planning and delivery of learning courses (in-person and virtual).
• Collaborate with Delivery Program Manager to plan dates, audiences, classrooms, and budgets.
• Publish offerings in the LMS and forecast schedules and attendee counts.
• Manage class rosters and escalate when attendance is below minimum.
• Coordinate with virtual producers, travel, meetings, and hotel logistics.
• Monitor expenses for off-site venues and related activities.
• Provide feedback on strategic fit, relevance, and deployment of learning.

Conocimientos

Learning Course Delivery

Event Services Experience

Class Roster Management

Forecasting

Budget Monitoring

Attention to Detail

Relationship Building

Educación

Bachelor's Degree

Herramientas

SAP SuccessFactors

Descripción del empleo

• Responsible for the deployment planning and delivery of in-person and virtual learning courses.
• Works directly with the Delivery Program Manager and Assistant Delivery Program Manager to create plans to deliver the required learning including date forecasts, target audience lists, classroom assignments, registration, instructor preparation, CPE documentation, and budget management.
• Develops forecasts with projected dates, locations, and an estimate of the number of classes and attendees.
• Publishes scheduled offerings and content in the Learning Management System (LMS).
• Determines class participants, timing, session counts, and general course planning.
• Manages the class rosters and escalates where minimum attendee numbers have not been met.
• Coordinates with Virtual Producers for virtual learning.
• Liaises with Travel, Meeting & Events (TME) and hotel to block and manage sleeping rooms and meeting space.
• Monitors expenses related to off-site venue, networking/social activities, and ground transportation.
• Provides feedback on strategic fit, relevance, quality, and deployment of learning.

Requirements

• 2-5 years of learning or meeting and event services experience (learning preferred)
• Experience of working in HR in professional services or corporate environment
• Experience working with SAP SuccessFactors preferred
• Bachelor's degree or equivalent experience
• Knowledge and experience of EY's learning policies and practices preferred
• Excellent written and verbal communication skills
• Excellent project and time management skills
• Excellent negotiation and mediation skills
• Ability to demonstrate a high level of attention to detail
• Ability to establish trusted relationships in a virtual environment
• Experience working in a highly regulated environment
• Strong financial skills for budgeting, monitoring, and allocating learning costs
• Ability to effectively work within a geographically dispersed team
• Ability to work with all levels of the organization.

Core Competencies

Demonstrates expertise in deployment planning and delivery of learning courses, with strong financial skills for budgeting and monitoring costs. Proven ability to manage class logistics and establish trusted relationships in a virtual environment.

Highest-signal resume keywords

• Learning Management System (LMS)
• SAP SuccessFactors
• Project Management
• Budget Management
• Negotiation Skills

ATS Optimization Keywords

Hard Skills

• Learning Course Delivery
• Event Services Experience
• Classroom Assignment Management
• CPE Documentation
• Forecasting
• Class Roster Management
• Expense Monitoring

Soft Skills

• Excellent Written Communication
• Excellent Verbal Communication
• Attention to Detail
• Relationship Building
• Time Management

Certifications & Qualifications

• Bachelor's Degree

Industry Keywords

• Professional Services
• Corporate Environment
• Highly Regulated Environment
• EY Learning Policies