Senior Associate Identity & Access Management- Cybersecurity [Us Client]

Pwc Argentina; Buenos Aires; On-site; ARS 2,000,000 - 4,000,000; Full time

Job summary

PwC Argentina is seeking a Manager - Identity & Access Management to lead client IAM workstreams, focusing on identity strategy, access controls, and data protection. You will coach teams, manage performance, and guide design and implementation of IAM solutions across AD, Azure AD, and cloud platforms.

You will review deliverables, coordinate timelines, and ensure access processes support cyber risk objectives while enabling secure and efficient employee and client access.

Qualifications

• Bachelor's degree required; English proficiency required; IAM experience in security-focused roles.

Responsibilities

• Lead IAM workstreams for client engagements across cyber risk environments.
• Plan, budget, execute, and deliver access control initiatives and privileged reviews.
• Coach team members on access management, RBAC, and authorization systems.
• Review documentation and ensure alignment with security requirements.
• Develop identity lifecycle processes across AD, Azure AD, and cloud IAM.
• Translate security needs into practical user access solutions.

Skills

Identity governance

Access management

Azure Active Directory

SailPoint

Coaching teams

Security knowledge

English proficiency

Education

Bachelor's degree

Tools

Microsoft Identity

Job description

The Opportunity

Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Manager - Identity & Access Management you will lead client support work in cybersecurity focused on confirming secure and efficient access to systems and data for employees and clients, with an emphasis on identity strategy, access controls, and protection of sensitive information within our Cybersecurity practice. As a Manager you will coach team members, manage performance, and lead complex workstreams while using sound judgment, technology, and business knowledge to deliver results and address issues across multiple priorities. In this role at PwC, you will guide the design and implementation of identity and access management solutions, review deliverables, coordinate timelines, and help shape reliable access processes that support client needs and broader cyber risk objectives.

Responsibilities

• Leading identity and access management workstreams for client support engagements across cyber, data, and technology risk environments
• Managing planning, budgeting, execution, and delivery of access control initiatives, identity governance activities, and privileged access reviews
• Coaching team members on access management, identity verification, role based access control, and authorization management systems
• Reviewing technical documentation, system requirements, and access control models to validate alignment with security and governance requirements
• Developing and implementing identity lifecycle processes across Microsoft Active Directory, Azure Active Directory, and cloud identity and access management platforms
• Translating security and infrastructure needs into practical solutions for user access rights management, federation, and privileged access management
• Addressing delivery issues, scope changes, and client concerns while maintaining clear communication with stakeholders and team leads
• Identifying opportunities to improve identity governance, access administration, and cyber risk processes through digital tooling and automation
• Understanding the importance of responsible Information Management, including Information Security and Data Protection
• Ensuring correct Information Security Management practices

What You Must Have

• At least a Bachelor's degree
• At least 6 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science, Computer Applications, Computer Engineering, Information CyberSecurity, Information Technology, Management Information Systems
• At least one of the following: One or more certifications aligned to identity governance and access management, including CISSP, CIAM, Microsoft Identity, SailPoint, or equivalent IAM credentials
• Demonstrating IAM delivery across identity governance, access, and privileged access programs
• Leading client-facing workstreams, timelines, budgeting, and issue resolution
• Coaching teams through reviews, feedback, and performance development
• Applying access control models, Azure Active Directory, or SailPoint skills
• Translating technical findings into clear recommendations for stakeholders

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital status; or any other status protected by law. PwC is proud to be an inclusive organization and an equal opportunity employer.

Travel Requirements

Not Specified

Job Description

Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.

Key Responsibilities

Datacenter Services Operations-Break/Fix and Hardware Maintenance

• -Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
• -Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.

Datacenter Services Operations-Network Configuration, Installation, and Augmentation

• -Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
• -Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.

Technical Support and Trouble Shooting-Technical Support and Trouble Shooting

• -Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.

Safety and Compliance-Safety, Security, Compliance, and Documentation

• -Oversees adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, and signs-off within a data center and/or customer site environments.
• -Upholds and ensures established security procedures, considering applicable local regulations, conducting functional testing of security.
• -Ensures compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on‑site work at customer locations and at office, with limited supervision.

Continuous Improvement

• -Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.
• -Identifies repeating problems or trends, escalating issues to senior peers and/or external experts, operations team, and engaging global team about local issues.
• -Analyzes issues for repeating problems or trends, escalating identified issues to external experts and operations team, and engaging global team about local issues.

Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership

• -Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation, and performance of electrical/mechanical systems and coordinate site utility requirements.
• -Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
• -Ensures contractors and vendors deliver quality services and that all SLAs are being met.
• -Contributes to quality assurance through process creation and training of less experienced peers.

Core Responsibilities

Planning & Execution

• -Completes complex and/or ambiguous tasks in accordance with project requirements, with limited instructions. Provides guidance to team members on shifting priorities and resources according to team needs.

Collaboration & Partnership

• -Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives. Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team.

Problem Solving

• -Develops and shares procedures to identify and resolve routine or non-routine issues, serving as an escalation point for the team. Collects and reviews data and/or information to troubleshoot complex errors.

Continuous Learning

• -Embraces continuous learning by actively seeking to build knowledge and learning new skills and/or tools and staying current with trends and best practices in one's field. Seeks out and leverages feedback and advanced training to improve skills.

Continuous Improvement

• -Recommends, implements, and shares improvements to improve the efficiency and effectiveness of complex processes, protocols, and workflows.

Career Level - OP4

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