Senior AI Systems Architect for Data Center Transformation

Capgemini Engineering; Buenos Aires; Presencial; ARS 135.820.000 - 181.094.000; Jornada completa

Descripción de la vacante

Oracle is seeking a seasoned Datacenter Services Operations professional to support break/fix, hardware maintenance, and network configuration in data center environments. You will mentor technicians, ensure SOP/MOP compliance, and help maintain system resiliency and availability.

The role emphasizes collaboration with project teams and partners, adherence to SLAs, and continuous improvement across processes.

Responsabilidades

• Identifies opportunities for other team members to work with servers and main hardware to ensure efficient performance for its entire lifecycle.
• Guides and coaches less experienced technicians on best practices for power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.
• Guides and instructs less experienced technicians on best practices for implementing network communications and solutions, signing off on client configurations within environments.
• Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.
• Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within SLAs, and documenting steps or resolutions involved in maintaining the environments.
• Oversees adherence to SOPs/MOPs, ensures site rules and vendor rules are followed, and signs off within data centre/customer site environments.
• Trains advance fix and repair techniques aligned with corporate objectives and SOPs/MOPs for Data Center Change Control processes.
• Leads collaboration with project teams/colocation partners to test and validate installation, operation, and performance of electrical/mechanical systems and coordinates site utility requirements.
• Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
• Ensures contractors and vendors deliver quality services and SLAs are met.
• Contributes to quality assurance through process creation and training of less experienced peers.
• Completes complex tasks per project requirements and guides team on shifting priorities and resources.
• Collaborates across teams to deliver impactful work and build partnerships with stakeholders and customers.
• Develops and shares procedures to identify and resolve routine or non-routine issues and troubleshoot complex errors.
• Embraces continuous learning to stay current with trends and best practices.

Descripción del empleo

Oracle is seeking a seasoned Datacenter Services Operations professional to support break/fix, hardware maintenance, and network configuration in data center environments. You will mentor technicians, ensure SOP/MOP compliance, and help maintain system resiliency and availability.

The role emphasizes collaboration with project teams and partners, adherence to SLAs, and continuous improvement across processes.