Remote Platform Data & AI Tech Lead

Hireworks.Io; Buenos Aires; Remote; ARS 90,873,000 - 136,310,000; Full time

Benefits offered by this job

Remote work

Job summary

Oracle is seeking a remote Datacenter Services Operations specialist to identify opportunities, mentor technicians, and support hardware maintenance across data center environments. You will validate connectivity, guide network configurations, and enforce SOPs/MOPs while ensuring SLA adherence.

Responsibilities include coordinating with teams, tracking issues, and driving continuous improvement to enhance resiliency and availability across client sites.

Qualifications

• Experience in data center operations and hardware maintenance.
• Ability to guide and coach technicians on best practices.
• Able to collaborate with cross-functional teams and stakeholders.

Responsibilities

• Performs break/fix and hardware maintenance in Datacenter Services Operations.
• Configures and augments networks; signs off on client configurations.
• Monitors tickets, assigns work, and escalates trends per SLAs.
• Ensures safety, security, and compliance per SOPs/MOPs and site rules.
• Drives continuous improvement by documenting issues and sharing fixes.

Skills

Mentoring

Ticketing

Technical liaison

SOPs/MOPs

Job description

Oracle is seeking a remote Datacenter Services Operations specialist to identify opportunities, mentor technicians, and support hardware maintenance across data center environments. You will validate connectivity, guide network configurations, and enforce SOPs/MOPs while ensuring SLA adherence.

Responsibilities include coordinating with teams, tracking issues, and driving continuous improvement to enhance resiliency and availability across client sites.