Salesforce Platform Lead

Hire Hangar, Inc.; Argentina; Remote; ARS 181,906,000 - 272,860,000; Full time

Job summary

Hire Hangar, Inc. is seeking a Salesforce Platform Lead to drive strategy, architecture, and hands-on delivery of our Salesforce environment in a remote role aligned with US time zones.

You will own end-to-end CRM implementations across multiple clouds and lead cross-functional collaboration to ensure scalable, secure solutions. The role requires 5+ years of Salesforce experience, administrator certification, and strong communication skills to manage stakeholder expectations across the business.

Qualifications

• 5+ years hands-on Salesforce experience in enterprise-scale environments.
• Administrator certification; platform certifications a plus.
• Clear, professional communication with stakeholders at all levels.
• Experience collaborating with US/UK teams in a remote setup.

Responsibilities

• Take end-to-end ownership of Salesforce platform architecture, configuration, and ongoing optimisation.
• Design and deliver solutions across multiple clouds including Data Cloud, Marketing Cloud, Agentforce, Service Cloud, and/or Voice.
• Lead large-scale CRM implementations, ensuring delivery on time, on scope, and built to scale.
• Act as the primary Salesforce point of contact for internal stakeholders and cross-functional teams.
• Drive automation, workflows, and integration architecture across business units.
• Ensure data integrity, platform security, and compliance with internal IT and MDM policies.
• Champion Salesforce best practices and maintain up-to-date documentation and change records.
• Proactively identify platform gaps and propose solutions before issues escalate.

Skills

Salesforce

CRM architecture

Multi-cloud

Stakeholder mgmt

Remote collaboration

Tools

Salesforce CPQ

Revenue Cloud

Experience Cloud

Data Cloud

Service Cloud

Job description

Job Title

Salesforce Platform Lead – Multi-Cloud CRM Architect & Implementation Specialist

Location

Remote

Time Zone

US Time Zones (EST–PST)

Role Overview

We are looking for a Salesforce Platform Lead to drive the strategy, architecture, and hands‑on delivery of our Salesforce environment. This is a senior individual contributor role for someone who has owned complex multi‑cloud ecosystems, led enterprise implementations end‑to‑end, and is equally comfortable in a boardroom conversation as they are in a setup menu. If you need to be told what to do next, this is not the role for you — we want someone who sees gaps before they become problems.

Key Responsibilities

• Take end‑to‑end ownership of Salesforce platform architecture, configuration, and ongoing optimisation
• Design and deliver solutions across multiple clouds including Data Cloud, Marketing Cloud, Agentforce, Service Cloud, and/or Voice
• Lead large‑scale CRM implementations, ensuring delivery is on time, on scope, and built to scale
• Act as the primary Salesforce point of contact for internal stakeholders and cross‑functional teams
• Drive automation, workflow design, and integration architecture across business units
• Ensure data integrity, platform security, and compliance with internal IT and MDM policies
• Champion Salesforce best practices and maintain up‑to‑date documentation and change management records
• Proactively identify platform gaps and propose solutions before issues escalates

Required Qualifications

• 5+ years of hands‑on Salesforce experience in enterprise or mid‑to‑large scale business environments
• Multi‑cloud expertise across at least 2–3 of: Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice
• Track record of successfully delivering large, complex Salesforce implementations — not just maintenance or small‑business support
• Proven ability to self‑direct, prioritise, and deliver outcomes without micromanagement
• Salesforce Administrator certification required; platform‑specific certifications a strong plus
• Clear, professional communication skills — written and verbal — with the ability to manage stakeholder expectations at all levels
• Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK‑based companies. Applications without this experience will not be considered.

Preferred Qualifications

• MDM/endpoint compliance awareness and familiarity with IT security frameworks
• Experience operating within environments with strict data governance or compliance requirements
• Exposure to Salesforce CPQ, Revenue Cloud, or Experience Cloud
• Prior experience in a platform lead, senior admin, or Salesforce architect capacity

Tools & Technology

• Salesforce (Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice)
• Salesforce Flow, automation tools, and declarative development
• Google Workspace
• Slack, Zoom, and remote collaboration platforms
• MDM/endpoint security tools (preferred)