Salesforce Developer (Ticketing)

Mindtech; Municipio de Rincón de los Sauces; Remote; ARS 90,953,000 - 136,430,000; Full time

Job summary

Mindtech is seeking a highly skilled Salesforce Developer with hands-on experience in administration, configuration, data management, and CRM process improvement. The role is remote and full-time, with a 40-hour workweek aligned to ET.

The ideal candidate will audit, cleanse, and consolidate data, configure Salesforce, build dashboards, support RevOps, and document processes within structured workflows.

Qualifications

• Strong hands-on Salesforce expertise is required.
• Experience with data management, data hygiene, and CRM processes.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Ability to follow structured processes and document workflows clearly.
• Excellent organizational and communication skills.

Responsibilities

• Audit, maintain, and clean Salesforce data across accounts, contacts, and opportunities.
• Configure objects, fields, workflows, and related CRM functionality.
• Implement CRM processes based on business requirements and ICP structures.
• Build and maintain Salesforce dashboards and operational reports.
• Support revenue and GTM operations with reporting and forecasting workflows.
• Document CRM processes and SOPs; promote consistent usage.

Skills

Salesforce

Data management

CRM process improvement

Excel or Sheets

Analytical skills

Remote work capability

Tools

Salesforce

Zapier/automation

Job description

Position Type: Full-Time
Schedule: 40 hours per week, Monday–Friday
Time Zone: Eastern Time (ET)
Location: Remote

About the Role

We are seeking a highly skilled Salesforce Developer with strong technical expertise in Salesforce administration, configuration, data management, and CRM process improvement.

The ideal candidate has hands-on experience working extensively in Salesforce and is comfortable managing complex datasets, improving CRM processes, configuring Salesforce functionality, and maintaining accurate, reliable sales data.

This role requires strong Salesforce expertise, technical proficiency, attention to detail, and the ability to work within structured processes.

Key Responsibilities

Salesforce Data Management & Cleanup

• Audit, maintain, and clean Salesforce data, including accounts, contacts, and opportunities.
• Identify and resolve duplicate, incomplete, and inconsistent records.
• Standardize fields, naming conventions, data structures, and pipeline information.
• Support CRM consolidation, migration, and data cleanup initiatives.
• Maintain data accuracy and integrity across Salesforce.

CRM Configuration & Process Implementation

• Configure Salesforce objects, fields, workflows, and related CRM functionality.
• Implement and maintain CRM processes based on defined business requirements.
• Support customer segmentation and Ideal Customer Profile (ICP) structures.
• Improve pipeline management, reporting, and data quality processes.
• Troubleshoot Salesforce-related issues and recommend practical solutions.

Revenue & GTM Operations Support

• Support revenue and go-to-market (GTM) operational processes.
• Assist with reporting, forecasting, and revenue planning workflows.
• Build and maintain Salesforce dashboards and operational reports.
• Help improve CRM processes to support accurate and reliable revenue data.
• Collaborate with relevant teams to identify opportunities for process improvement.

Documentation & Operational Support

• Create and maintain documentation and SOPs for CRM processes and workflows.
• Promote consistent Salesforce usage and data-management practices.
• Follow established procedures while identifying opportunities to improve efficiency.
• Support ad hoc CRM, sales operations, and RevOps initiatives as needed.

Required Qualifications

• Strong hands-on Salesforce expertise is required.
• Solid understanding of Salesforce fundamentals, including objects, reporting, data management, and data hygiene.
• Advanced proficiency in Microsoft Excel or Google Sheets .
• Strong technical and analytical problem-solving skills.
• High attention to detail and accuracy when working with large datasets.
• Ability to follow structured processes and document workflows clearly.
• Strong organizational and communication skills.
• Ability to work independently in a remote environment.

Preferred Qualifications

• Experience in Revenue Operations (RevOps) or Go-to-Market (GTM) Operations.
• Experience supporting sales or revenue teams in a high-growth environment.
• Experience with CRM migrations, consolidations, or integrations.
• Familiarity with automation and workflow tools such as Zapier, Clay, or similar platforms.
• Experience developing or improving CRM processes and reporting frameworks.

What We're Looking For

We're looking for someone who is highly proficient in Salesforce, technically capable, detail-oriented, and comfortable working with data and CRM processes . The successful candidate should be able to take ownership of Salesforce-related tasks, identify data or process issues, and implement practical solutions while maintaining accuracy and consistency.