Salesforce Developer (Ticketing)

Mindtech; Buenos Aires; On-site; ARS 135,820,000 - 181,094,000; Full time

Job summary

Mindtech is seeking a skilled Salesforce Developer for a remote, full-time role with 40 hours per week. The position emphasizes Salesforce administration, data management, process improvements, and CRM optimization.

You will work in a structured environment, focusing on data accuracy and reliable revenue data while collaborating with RevOps and GTM teams. The ideal candidate has hands-on Salesforce experience, strong data skills, and the ability to implement practical CRM solutions in a remote

Qualifications

• Hands-on Salesforce expertise is required.
• Solid understanding of Salesforce fundamentals: objects, reporting, data management, and data hygiene.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Strong analytical problem-solving skills with attention to detail on large datasets.
• Ability to follow structured processes and document workflows clearly.

Responsibilities

• Audit, maintain, and clean Salesforce data across accounts, contacts, and opportunities.
• Configure Salesforce objects, fields, workflows, and related CRM functionality.
• Support CRM processes, ICP structures, and improve pipeline management and reporting.
• Build and maintain Salesforce dashboards and operational reports.
• Document CRM processes and SOPs; promote data hygiene and consistent usage.
• Collaborate with RevOps/ GTM teams to identify improvement opportunities.

Skills

Salesforce expertise

Data management

Excel/Sheets

Analytical problem solving

Attention to detail

Remote work capability

Structured processes

Tools

Salesforce

Microsoft Excel

Google Sheets

Zapier

Clay

Job description

Salesforce Developer

• Position Type: Full-Time
• Schedule: 40 hours per week, Monday-Friday
• Time Zone: Eastern Time (ET)
• Location: Remote

We are seeking a highly skilled Salesforce Developer with strong technical expertise in Salesforce administration, configuration, data management, and CRM process improvement.

The ideal candidate has hands-on experience working extensively in Salesforce and is comfortable managing complex datasets, improving CRM processes, configuring Salesforce functionality, and maintaining accurate, reliable sales data.

This role requires strong Salesforce expertise, technical proficiency, attention to detail, and the ability to work within structured processes.

Key Responsibilities

Salesforce Data Management & Cleanup

• Audit, maintain, and clean Salesforce data, including accounts, contacts, and opportunities.
• Identify and resolve duplicate, incomplete, and inconsistent records.
• Standardize fields, naming conventions, data structures, and pipeline information.
• Support CRM consolidation, migration, and data cleanup initiatives.
• Maintain data accuracy and integrity across Salesforce.

CRM Configuration & Process Implementation

• Configure Salesforce objects, fields, workflows, and related CRM functionality.
• Implement and maintain CRM processes based on defined business requirements.
• Support customer segmentation and Ideal Customer Profile (ICP) structures.
• Improve pipeline management, reporting, and data quality processes.
• Troubleshoot Salesforce-related issues and recommend practical solutions.

Revenue & GTM Operations Support

• Support revenue and go-to-market (GTM) operational processes.
• Assist with reporting, forecasting, and revenue planning workflows.
• Build and maintain Salesforce dashboards and operational reports.
• Help improve CRM processes to support accurate and reliable revenue data.
• Collaborate with relevant teams to identify opportunities for process improvement.

Documentation & Operational Support

• Create and maintain documentation and SOPs for CRM processes and workflows.
• Promote consistent Salesforce usage and data-management practices.
• Follow established procedures while identifying opportunities to improve efficiency.
• Support ad hoc CRM, sales operations, and RevOps initiatives as needed.

Required Qualifications

• Strong hands-on Salesforce expertise is required.
• Solid understanding of Salesforce fundamentals, including objects, reporting, data management, and data hygiene.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Strong technical and analytical problem-solving skills.
• High attention to detail and accuracy when working with large datasets.
• Ability to follow structured processes and document workflows clearly.
• Strong organizational and communication skills.
• Ability to work independently in a remote environment.

Preferred Qualifications

• Experience in Revenue Operations (RevOps) or Go-to-Market (GTM) Operations.
• Experience supporting sales or revenue teams in a high-growth environment.
• Experience with CRM migrations, consolidations, or integrations.
• Familiarity with automation and workflow tools such as Zapier, Clay, or similar platforms.
• Experience developing or improving CRM processes and reporting frameworks.

What We're Looking For

We're looking for someone who is highly proficient in Salesforce, technically capable, detail-oriented, and comfortable working with data and CRM processes. The successful candidate should be able to take ownership of Salesforce-related tasks, identify data or process issues, and implement practical solutions while maintaining accuracy and consistency.