Remote Senior Technical Consultant: IT Infra & Cloud

Halo Recruiting; Buenos Aires; Remote; ARS 182,485,000 - 273,727,000; Full time

Job summary

Halo Recruiting is seeking a Senior Technical Consultant for a fully remote team supporting U.S. clients. You will provide senior-level IT/infrastructure expertise, resolving complex issues and guiding projects across Microsoft 365, cloud services, identity, security, networking, and endpoints.

Youll collaborate with other senior consultants, mentor teammates, and grow to take ownership of client technology strategy and architecture for small and mid-sized businesses.

Qualifications

• 7+ years of directly relevant professional IT/infrastructure experience.
• Strong hands-on experience with Microsoft 365 and related technologies.
• Broad technical experience across endpoint/PC management, identity, security, Azure/cloud infrastructure, networking, servers, and Microsoft technologies.
• Ability to troubleshoot complex technical issues and identify root causes.
• Ability to independently research and learn unfamiliar technologies.
• Experience supporting production environments and delivering technical projects or implementations.
• Excellent spoken and written English with the confidence to lead conversations with U.S.-based clients.
• Strong customer-service mindset with the ability to consider both technical requirements and business value.
• Comfortable handling both technical support cases and project-based work.
• Highly collaborative, low-ego approach with the judgment to know when to involve teammates.
• Ability and willingness to work during U.S. business hours.

Responsibilities

• Serve as a primary technical consultant for assigned client environments and take ownership of ensuring technical needs are addressed successfully.
• Troubleshoot and resolve complex issues across Microsoft 365, endpoints, identity, security, cloud, networking, servers, and related infrastructure.
• Perform root-cause analysis rather than simply resolving immediate symptoms, with the goal of preventing recurring issues.
• Support and deliver technical projects, implementations, migrations, upgrades, security improvements, and infrastructure changes.
• Work across multiple technologies and confidently investigate unfamiliar systems using documentation, research, testing, and collaboration.
• Communicate directly with clients regarding technical issues, recommendations, progress, risks, and next steps.
• Translate technical considerations into practical solutions that make sense for small and mid-sized businesses.
• Collaborate with other senior consultants when additional expertise is needed rather than working in isolation.
• Contribute to internal knowledge sharing, documentation, standards, and continuous improvement.
• Balance multiple client priorities while maintaining strong ownership and follow-through.

Skills

Microsoft 365

Azure / cloud infrastructure

Identity & security

Endpoint management

Networking

Troubleshooting complex issues

Project delivery

Tools

Entra ID

Microsoft 365 Admin Center

Intune

Azure

AWS

Google Workspace

Job description

Halo Recruiting is seeking a Senior Technical Consultant for a fully remote team supporting U.S. clients. You will provide senior-level IT/infrastructure expertise, resolving complex issues and guiding projects across Microsoft 365, cloud services, identity, security, networking, and endpoints.

Youll collaborate with other senior consultants, mentor teammates, and grow to take ownership of client technology strategy and architecture for small and mid-sized businesses.