Remote Revenue & Customer Success Ops Lead

Humand; Quilmes; Remote; ARS 92,241,000 - 138,361,000; Full time

Job summary

Mastercard is seeking a Manager, Customer Success to lead engagement with enterprise customers, ensuring adoption, retention, and value delivery across our payments platform in Argentina. The role focuses on risk management, cybersecurity enhancements, and delivering seamless digital payment experiences while expanding the Services Customer Success team to serve a broader client base.

You will collaborate with cross-functional partners and contribute to strategic initiatives that improve

Responsibilities

• Manage acquisition, engagement, and retention of customers by addressing fraud and risk and improving cybersecurity.
• Deliver value-added services and drive a superior digital payments experience for clients.

Job description

Manager, Customer Success

Our Purpose
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
Title and Summary
Manager, Customer Success
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Delivering with excellence for our customers is of the utmost priority, and we are expanding our Services Customer Success team