Remote Patient Concierge & Travel Coordinator

Syneos Health, Inc.; Buenos Aires; Remote; ARS 1,004,000 - 1,451,000; Full time

Job summary

Syneos Health, Inc. is seeking an Argentina-based Patient Concierge Coordinator to support participants in clinical trials.

This role focuses on travel logistics or patient reimbursement, acting as a primary contact for patients and coordinating with study sites and internal teams to ensure compliant, timely service. The successful candidate will manage documentation, access to digital platforms, and provide compassionate, professional support while maintaining patient confidentiality and

Qualifications

• Experience in clinical trials or patient coordination is preferred.
• Strong communication and empathy when interacting with patients and sites.
• Ability to manage multiple tasks and prioritize under timelines.

Responsibilities

• Coordinate travel logistics or patient reimbursements for clinical trial participants.
• Serve as main contact for patients via app, email, or phone with timely responses.
• Assist setup of new projects and ensure proper documentation and access controls.
• Coordinate with sites and internal teams to ensure study requirements are met and compliant.

Skills

Patient support

Communication

Multitasking

Job description

Syneos Health, Inc. is seeking an Argentina-based Patient Concierge Coordinator to support participants in clinical trials.

This role focuses on travel logistics or patient reimbursement, acting as a primary contact for patients and coordinating with study sites and internal teams to ensure compliant, timely service. The successful candidate will manage documentation, access to digital platforms, and provide compassionate, professional support while maintaining patient confidentiality and