Remote Mortgage Outreach Specialist

Virtustant; Quilmes; A distancia; ARS 92.724.000 - 139.086.000; Jornada completa

Descripción de la vacante

EY GDS in Argentina is seeking a Community Impact Coordinator to support EY’s Americas Sustainability and Community Impact team, focusing on compliance due diligence for nonprofit partners and portal management for CE Funding and EY Ripples initiatives.

You will coordinate with stakeholders across the United States and Latin America, assist with analytics, and help implement AI-enhanced processes to improve efficiency and effectiveness.

Formación

• Bachelor’s degree or equivalent work experience.
• Complete command of English.
• ~3 years of relevant professional experience in operational support, analytics, or project management.
• Experience in structured, process-driven environments (professional services, corporate, nonprofit).

Responsabilidades

• Assist the compliance due diligence process for nonprofits/NGOs EY supports via CE Funding and EY Ripples volunteer initiatives.
• Maintain and track diligence files and approval documentation for the Risk Committee.
• Review funding requests and volunteer initiatives for policy alignment and approvals.
• Coordinate with internal stakeholders to escalate and resolve compliance questions in a timely manner.
• Support CE Funding Portal and process, including risk protocols and documentation requirements.
• Assist EACs and OMPs with CE Funding Portal questions and submissions.
• Track CE Funding submissions progress and timing.
• Run analyses to support leadership decision making.
• Collaborate with EY IT to implement Portal enhancements for better UX.
• Support data analysis to monitor trends, risks, and program activity.
• Adapt priorities for team budget with Americas Corporate Responsibility Leader and Associate Director.
• Develop trackers, templates, and toolkits, exploring AI enhancements for efficiency.

Conocimientos

Bilingual English

Data analysis

Excel proficiency

Project management

Communication

Organizational skills

AI tools familiarity

Educación

Bachelor’s degree or equivalent

Herramientas

Microsoft Office Suite

Excel

Descripción del empleo

Community Impact Coordinator - Community Engagement and EY Ripples - EY GDS

The opportunity

This role provides key support within EY’s Americas Sustainability and Community Impact team including operational and analytical assistance for EY’s Corporate Responsibility portfolio. The role will have a particular focus on helping coordinate compliance due diligence related to the nonprofit organizations which EY supports through Community Engagement Funding and/or EY Ripples volunteerism. The role will also support the Community Engagement Funding (CE Funding) process and portal management. Based within Global Delivery Services (GDS) Argentina, this role will work primarily with team members based in the United States thus requiring flexibility and comfort operating across a range of activities and geographical time zones that vary based on evolving priorities.

Key responsibilities

• Assist the compliance due diligence process assessing nonprofits/NGOs that EY supports via Community Engagement Funding and/or EY Ripples volunteer initiatives. The nature of this work might include exposure to discussions involving topics related to geopolitics, inclusivity, and the evaluation of support for beneficiary organizations and populations.
• Maintain, organize and track requests, diligence files and approval documentation for a Risk Committee that decides nonprofit support requests.
• Help review funding requests and volunteer initiatives to ensure alignment with EY policies and internal approval requirements.
• Coordinate with internal stakeholders to support timely escalation, follow ups, and resolution of compliance related questions.
• Support all aspects of the CE Funding Portal and process – particularly risk protocols, documentation requirements, and related analyses.
• Provide support to Executive Assistant Coordinators (EACs) and Office Managing Partners (OMPs) for any questions they might have regarding the CE Funding Portal and/or CE Funding requests.
• Assist primary users of the CE Funding Portal, such as EACs and others, managing their questions about the overall process or assisting with submission requests as necessary.
• Track progress and timing of CE Funding submissions.
• Run analysis to support leadership decision making.
• Work with EY IT Developers to identify and implement Portal enhancements for continuous improved user experience.
• Support data analysis to help the team monitor trends, risks, and program activity.
• Provide support to the Americas Corporate Responsibility Leader and the Associate Director who oversees the team budget adapting priorities based on business needs.
• Develop, organize, and maintain trackers, templates, and basic toolkits to support ongoing and new CR workstreams (integrating AI into processes where possible for maximum efficiency).

Skills and attributes for success

• Strong written and verbal communication skills.
• Strong analytical skills with the ability to interpret data and validate information.
• Exceptional organizational skills and attention to detail and ability to execute process-driven tasks with accuracy and that are often repetitive.
• Strong judgement – ability to work independently but also knows when to consult and ask for guidance; communicate clearly and proactively with the team.
• Comfortable working with varying levels of guidance and ability to manage multiple priorities, work independently as necessary, and meet deadlines in a dynamic environment.
• Proficient in Microsoft Office (Word, Excel, PowerPoint), with particular strength in Excel.
• Experience working with data handling, trackers, and reporting, especially in Excel.
• Comfort with using artificial intelligence (AI) tools, including Microsoft Copilot, to support productivity and analysis.
• Professional, responsive, and collaborative mindset. Comfort working with stakeholders across regions and time zones (particularly the United States and Latin America).

Required qualifications

• Bachelor’s degree or equivalent work experience.
• Bilingual (complete comfort and command of the English language).
• Comfort with technology and experience using AI tools and agents.
• ~3 years of relevant professional experience, such as operational support, analytics, or project management roles.
• Experience working in a structured, process driven environment (professional services, corporate, nonprofit, or similar).

Note

This role description reflects the principal functions of the position and is not intended to be an all inclusive list of responsibilities. Duties may vary based on business needs and priorities. Working hours may be flexible; availability may be required during peak periods or project deadlines.