Remote Mining Program Manager - Central America

Political Asylum Lawyers; Tandil; Remote; ARS 900,000 - 1,300,000; Full time

Job summary

Political Asylum Lawyers seeks a Technical Project Manager to own client projects in data center environments, combining hardware know-how with strong project discipline and remote delivery. You will manage tickets end-to-end, coordinate across planning, procurement, deployment and sign-off, and maintain a live dashboard for clients and internal stakeholders.

This remote role requires hands-on technical leadership and the ability to translate requirements into actionable work orders while

Qualifications

• Own the full project lifecycle for data center deployments
• Translate client requirements into actionable tasks and tickets
• Coordinate multi-disciplinary teams across planning, procurement, deployment and sign-off
• Maintain SLA commitments and provide transparent delivery status updates
• Proactively identify blockers and drive cross-functional resolutions

Responsibilities

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
• Lead client onboarding, scoping calls, and technical review meetings
• Translate client requirements into actionable work orders and internal tickets
• Manage SLA commitments, report on delivery status, and handle escalations directly
• Build long-term relationships that reduce churn and increase account expansion
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
• Create, assign, prioritize, and close tickets with clear documentation at every stage
• Track multi-workstream projects across planning, procurement, deployment, and sign-off
• Identify blockers early and coordinate cross-functional resolution without escalating everything upward
• Maintain a live project dashboard that clients and internal stakeholders can rely on
• Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
• Review and

Job description

Technical Project Manager - Data Center (Remote)

Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question

Projects span hardware deployment, structured cabling, power/cooling, and remote hands - someone has to own the full picture

Tickets get lost between technical and commercial teams - this role closes that gap

We are scaling and need a manager who can build process while staying hands-on with clients

Key Responsibilities

Client Ownership

Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle

Lead client onboarding, scoping calls, and technical review meetings

Translate client requirements into actionable work orders and internal tickets

Manage SLA commitments, report on delivery status, and handle escalations directly - without requiring handoffs

Build long-term relationships that reduce churn and increase account expansion

Project & Ticket Management

Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform

Create, assign, prioritize, and close tickets with clear documentation at every stage

Track multi-workstream projects across planning, procurement, deployment, and sign-off

Identify blockers early and coordinate cross-functional resolution without escalating everything upward

Maintain a live project dashboard that clients and internal stakeholders can rely on

Datacenter & Technical Operations

Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling

Review and