Luxury Travel Experience Advisor - Remote & Perks

Manatal; Ciudad de Mendoza; Remote; ARS 63,667,000 - 90,953,000; Full time

Benefits offered by this job

Remote work

Travel perks

Ongoing training

Career growth

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients from initial inquiry through post-trip follow-up in a 100% remote role. You will respond to inquiries, handle luxury bookings, provide destination information, and confirm itineraries for accuracy and client satisfaction.

The ideal candidate has excellent communication, strong customer service experience, and a passion for travel.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background (travel, hospitality, or service-related experience preferred).
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms and systems.
• Reliable, proactive, and able to manage multiple client requests efficiently.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking.
• Maintain clear documentation and update booking systems as required.

Skills

Excellent communication

Customer service

Organized

Tech-savvy

Reliable

Proactive

Passion for travel

Tools

Booking platforms

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients from initial inquiry through post-trip follow-up in a 100% remote role. You will respond to inquiries, handle luxury bookings, provide destination information, and confirm itineraries for accuracy and client satisfaction.

The ideal candidate has excellent communication, strong customer service experience, and a passion for travel.