Remote Junior Social Media & Community Engagement

Formulated Automation; Rosario; Remote; ARS 31,044,000 - 51,740,000; Full time

Job summary

Formulated Automation is seeking a JUNIOR Social Media Virtual Assistant (Client Engagement & Community Management) for a 100% remote Latin America role. You will support daily community interactions across Skool, Facebook groups, Discord, and client portals, representing leadership in voice and tone while coordinating with Sales, Marketing, and Executives.

Key tasks include CRM lookup in Salesforce to log interactions, tagging leads, and routing queries to the appropriate teams.

Qualifications

• Proven track record as Social Media Contractor, Community Manager, or Client Engagement Specialist.
• Advanced/ Fluent English communication (C1/C2).
• CRM experience using Salesforce or similar tools.
• High proficiency with Facebook Groups, Discord, Slack, Skool.
• Excellent organization to manage a daily checklist across 5+ platforms.
• Professional discretion representing leadership online.

Responsibilities

• Daily Community Monitoring & Engagement across Skool, Facebook groups, Discord, and client portals.
• Client Record Lookup & Lead Tagging in Salesforce; distinguish clients from warm leads.
• Cross-Departmental Handoffs to Sales via Slack for urgent inquiries.
• Group & Network Growth by joining relevant groups and tracking contacts.
• Competitive Monitoring & Documentation with notes in Google Sheets and handoffs.

Skills

Social media contractor

Community manager

Client engagement

CRM experience

English fluency

Attention to detail

Discretion

Executive tone

Tools

Salesforce

Job description

Formulated Automation is seeking a JUNIOR Social Media Virtual Assistant (Client Engagement & Community Management) for a 100% remote Latin America role. You will support daily community interactions across Skool, Facebook groups, Discord, and client portals, representing leadership in voice and tone while coordinating with Sales, Marketing, and Executives.

Key tasks include CRM lookup in Salesforce to log interactions, tagging leads, and routing queries to the appropriate teams.