Remote Guest Experience & Credit Support Specialist

Avantstay, Inc.; Quilmes; Remote; ARS 30,908,000 - 49,453,000; Full time

Job summary

Avantstay, Inc. seeks a Guest Experience Expert in Buenos Aires to welcome guests and ensure a memorable stay. You will support check-in/check-out, address guest requests, and help coordinate local experiences to elevate the guest journey.

This full-time on-site role at Avenida Leandro N. Alem 1193, Buenos Aires 1001, Argentina requires a high school diploma. No prior hospitality experience is required; you will be on your feet, move around, and uphold professional appearance and service

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Experience Experts will be on their feet and moving around for extended periods, taking a hands-on approach to guest service and operations.
• Deliver a range of services that guide guests through their stay, from check-in/out to local area highlights.
• Address guest requests, complete reports, and ensure safety, confidentiality, and adherence to company standards.

Education

High school diploma or GED equivalent

Job description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Avenida Leandro N. Alem 1193, Buenos Aires Bueno 1001, Argentina
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.