Remote Client Experience & Sales Liaison

Stayd Collective; Ciudad de Mendoza; Remote; ARS 60,828,000 - 85,159,000; Full time

Benefits offered by this job

Work from home

Job summary

Stayd Collective is seeking a Remote Customer Service Representative to be the primary liaison for clients, handling inquiries and promoting insurance sales from a home-based setting.

The role emphasizes multilingual communication, strong negotiation abilities, and independent remote work while supporting client engagement strategies and HIPAA-compliant handling of sensitive information.

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction.
• Strong negotiation skills and ability to communicate in multiple languages; bilingual proficiency is a plus.
• Familiarity with sales administration processes and data analysis to interpret client data.
• Knowledge of insurance sales or benefits administration is highly desirable.
• HIPAA regulations knowledge when handling sensitive information.
• Ability to work independently in a remote setting with high productivity.
• Multilingual capabilities to serve diverse client populations.

Responsibilities

• Act as the main liaison for clients, providing exceptional service through various communication channels
• Manage client inquiries related to insurance sales, benefits administration, and general account questions
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Skills

Negotiation skills

Multilingual communication

Remote work capability

Job description

Stayd Collective is seeking a Remote Customer Service Representative to be the primary liaison for clients, handling inquiries and promoting insurance sales from a home-based setting.

The role emphasizes multilingual communication, strong negotiation abilities, and independent remote work while supporting client engagement strategies and HIPAA-compliant handling of sensitive information.