Remote Bizops Associate & Strategy Analyst

Cookunity; Buenos Aires; Remote; ARS 1,200,000 - 2,000,000; Full time

Job summary

Cookunity is seeking a Salesforce Business Analyst within the Enterprise Security Program to ensure business and security requirements are captured, documented, and managed across complex projects. The role partners with stakeholders and Security Services to evaluate needs, propose solutions, and drive effective decision-making and risk mitigation.

As a senior BA, you will drive process improvements, align objectives with organizational goals, and validate security solutions with QA teams.

Qualifications

• Experience in eliciting, documenting, and managing business and security requirements for complex projects.
• Collaboration with stakeholders to ensure requirements are clear, feasible, and aligned with objectives.
• Experience validating security solutions with QA and tracing requirements to implementation artifacts.
• Ability to drive continuous improvement of BA processes and tools in security domains.
• Strong English communication across executives, sponsors, management, and project teams.
• Familiarity with various elicitation techniques (interviews, workshops, surveys, observations) and process reengineering.

Responsibilities

• Elicit, analyze, document, and manage business and security requirements for complex Enterprise Security Program projects.
• Collaborate with business, security, technical, and project management stakeholders to align requirements with objectives.
• Partner with Security QA to validate security solutions against requirements.
• Trace requirements to code, policy, or test cases and ensure proper implementation artifacts.
• Contribute to continuous improvement of BA processes and tools in the security domain.
• Share knowledge and best practices to support team effectiveness.

Skills

Requirements analysis

Stakeholder management

Business analysis

Security domain

Elicitation techniques

Documentation

Process improvement

English communication

Job description

Salesforce Business Analyst

The Senior Security Business Analyst role within the Enterprise Security Program is essential for supporting security initiatives by ensuring that business and security requirements are accurately captured, documented, communicated, and managed. The role partners with project stakeholders and Information Security Services to evaluate needs, propose solutions, and facilitate agreement on implementation. As a subject matter expert, the Senior Security Business Analyst provides actionable insights that enable effective decision‑making and risk mitigation.

As a member of the Information Security Service Delivery team, the Senior Security Business Analyst role successfully and efficiently drivesbusiness process improvement via the methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes.

Your key responsibilities

• Elicitation, analyzing, documenting, and managing business and security requirements for complex projects within the Enterprise Security Program.
• Collaboration with business, security, technical, and project management stakeholders to ensure requirements are clear, feasible, and aligned with organizational objectives.
• Partnering with Security Quality Assurance staff to validate and test security solutions to confirm they meet documented requirements.
• Tracing requirements to the corresponding code, policy, confirmation, or other implementation artifacts, as well as to the test cases that validate them.
• Contributing to continuous improvement of security business analysis processes and tools as a subject matter expert both in terms of business analysis and the security domain.
• Sharing of knowledge and best practices with peers to support team effectiveness.

Skills and attributes for success

To be successful in this role, candidates should possess the following core skills:

• Strong ability to communicate fluently in English and adapt communications to various audiences, including Executives, Sponsors, Management, overall organization and project teams – includes verbal, written and presentation skills
• Breakdown barriers of delivery with well thought out challenges and escalations, if necessary
• Personal accountability to adhere and comply of all required business analyst deliverables and requirements
• Ability to collaborate across functional teams, cultures and geographies and to build trust virtually
• Track record of customer focus that is based on openness, trust, and delivering on promises
• Extensive experience writing and reviewing business, user, and non-functional/system level requirements
• Highly adept at obtaining alignment and approval of business requirements (functional and supplemental) from user community
• Extensive experience in selecting and executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Documentation Study and Surveys and overall Process Re-engineering
• Development and deployment of formal business analysis methods and tools to govern and control programs
• Solid understanding of the following requirements models: Stakeholder Categories, Actor Tables, Glossary, Context Diagram, Data Model, Class Model, Data Dictionary, Event Response Tables, State Diagrams, Business Rules, Decision Tables, Process Maps, Use Cases, and Activity Diagrams
• Leader in the use of IT methodologies, processes and standards for business analysis

Desired qualifications

• Preferably 8–10 years’ experience in business analysis within the information security domain for large, geographically diverse programs.
• Strong expertise in security technologies (cloud, network, perimeter, messaging, endpoint, and data security).
• Proficiency in requirements management methodologies and tools.
• Advanced communication and stakeholder engagement skills