Public Affairs Officer

Citigroup Inc.; Buenos Aires; Hybrid; ARS 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Hybrid work model

Learning and development opportunities

Financial wellbeing resources

Work-life balance

Job summary

Citi in Argentina is seeking a Public Affairs Officer to shape the corporate narrative, engage colleagues, and safeguard Citi's reputation. You will lead external and internal communications strategies for the country, aligning local priorities with global objectives, drawing on deep financial services experience.

The role requires strong media relations, crisis management, and ability to influence senior leaders while collaborating across geographies. Hybrid work is available.

Qualifications

• 10+ years of experience in corporate communications or public relations within financial services.
• Bachelor's degree in communications, journalism, public relations, or a related field.
• Track record of leading communications within a fast-paced multinational organization.
• Established network of local media contacts across top-tier financial/business outlets.
• Exceptional writing and storytelling in English and Spanish.
• Experience handling crisis communications and public issues.
• Strong relationship-building to advise and influence senior executives across functions.

Responsibilities

• Design and execute integrated communication strategies to advance Citi's goals in Argentina.
• Act as Citi's primary media contact with journalists and editors locally.
• Secure positive coverage and manage media inquiries.
• Direct external Public Relations agency relationships and set priorities.
• Build internal communications to keep employees informed and engaged.
• Prepare executives with speeches, talking points, and materials.
• Manage crises with timely, transparent information to protect Citi's reputation.
• Create high-quality content across external and internal channels.
• Establish KPIs and reporting for data-driven results.
• Maintain relationships with key internal and external stakeholders.

Skills

10+ years in corporate comms

lead communications in multinational

media relations network

strong writing in English & Spanish

crisis communications experience

executive communications

stakeholder advisory

Education

Bachelor's in communications/JPR/public relations

Master's in communications (bonus)

Job description

About the Team

The Global Communications team is a nimble group in Enterprise Services and Public Affairs (ESPA) that covers a broad scope of responsibilities, ranging from internal and executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of approximately 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the Enterprise Services and Public Affairs team across the world.

This is a high energy, hardworking team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful and timely work outputs. We always bring a client service attitude to our work and always strive to be energetic and maintain a good sense of humor.

Role Overview

As Public Affairs Officer for Citi in Argentina, you will shape the corporate narrative, driving engagement with colleagues, and protecting and strengthening Citi's reputation. As part of the Global Communications team, you will lead a comprehensive external and internal communications strategy for the country that ties together Citi’s local priorities and global objectives. The ideal candidate is a thoughtful leader with a deep understanding of the financial services industry, the local general environment and has a proven track record in media relations, social media strategy. crisis management, and executive and internal communications.

This is an opportunity to put your best communications skills and strategic thinking to work and help shape the narrative of the most global bank in on of its most dynamic markets.

Key Responsibilities

• Lead the design and execution of integrated communication strategies that advance Citi's business goals and strengthen its brand across Argentina.
• Act as Citi's primary media contact, building lasting relationships with journalists and editors across local financial and business outlets.
• Secure positive coverage by pitching Citi stories proactively and managing incoming media inquiries.
• Direct the external Public Relations agency relationship, setting priorities and holding the partnership accountable for results.
• Build internal communication strategies that keep employees informed and engaged with company goals and performance.
• Prepare senior executives for external and internal appearances by developing speeches, talking points, and presentation materials.
• Manage Citi's response to crises and sensitive issues, delivering timely and transparent information to protect the company's reputation.
• Create high-quality, compelling content that bring Citi's story to life across external and internal channels.
• Establish key performance indicators (KPIs) and reporting for data-driven strategies and results.
• Build and maintain strong relationships with key internal and external stakeholders

Required Qualifications & Skills

• 10+ years of experience in corporate communications or public relations, with significant exposure to the financial services industry.
• A bachelor's degree in communications, journalism, public relations, or a related field.
• A track record of leading communications functions within a fast-paced, multinational organization.
• An established network of local contacts across top-tier financial and business media outlets.
• Exceptional writing and storytelling ability in both English and Spanish.
• Experience managing communications through high-stakes crises and complex public issues.
• Strong relationship-building skills, with the ability to build trust, advise and influence senior executives and collaborate across functions and geographies.

Beneficial Skills & Qualifications

• A master's degree in communications, journalism, or a related discipline.
• Prior experience within an institutional bank or similar large financial services organization.

What We Offer

Join a Global Communications team that works at the intersection of senior leadership, media, and more than 200,000 colleagues worldwide, with the scope to shape Citi's reputation on a global stage.

• Lead high-visibility communications work that directly shapes how Citi is perceived in Argentina by key stakeholders.
• Collaborate with communications colleagues across Citi's global network, gaining exposure to international best practices.
• Work in a hybrid model with 3 days in the office and 2 days working remotely, supporting a balanced schedule.
• Access ongoing learning and development opportunities to grow your strategic and leadership capabilities.
• Benefit from resources supporting financial wellbeing, family support, and work-life balance.

Job Family Group

Communications and External Relations

Job Family

Corporate Affairs

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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