Project Manager, B2B

Power Digital; Buenos Aires; Hybrid; ARS 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Mentoring program

Language learning

Team events

Global culture

Job summary

goFLUENT is seeking a B2B Project Manager (CSM) to expand the Argentine market and maximize value of digital learning solutions. Based in Vicente López, Buenos Aires, the role is hybrid: four days in office and one day remote.

You will build trusted client relationships, guide onboarding as a product expert, and drive engagement through data-driven business reviews to foster growth and satisfaction.

Qualifications

• Fluent or bilingual in Spanish; English proficiency at an intermediate level.
• Passion for customer success and relationship management.
• Excellent communication and analytical skills.
• Strong organizational skills and ability to adapt to multiple projects.
• Proactive problem-solving attitude and growth mindset.

Responsibilities

• Be a trusted advisor by building and maintaining client relationships and understanding evolving training needs.
• Lead onboarding as a goFLUENT product expert for new clients.
• Drive engagement by analyzing client data and conducting business reviews to improve satisfaction.
• Identify upsell opportunities and expand client partnerships.
• Gather feedback to optimize learner experience and share best practices.

Skills

Customer success

Relationship management

Communication

Analytical skills

Organizational skills

Growth mindset

Team collaboration

Spanish bilingual

Job description

Role Overview

Are you passionate about building strong client relationships and driving success? We are looking for a B2B Project Manager (CSM) to help expand our Argentine market and ensure our clients maximize the value of our digital learning solutions.

As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long‑term growth. If you thrive in a fast‑paced, dynamic environment and enjoy making a meaningful impact, this role is for you!

Location & Work Model: Vicente López, Buenos Aires, Argentina | Hybrid (4 days per week in the office, 1 day working from home).

What You’ll Do

• Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs.
• Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start.
• Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programs.
• Unlock growth opportunities: Identify upselling opportunities and expand client partnerships.
• Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions.
• Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and insights into the latest trends in digital learning.

Why You’ll Love This Role

• Impact and growth: Help businesses upskill their workforce while growing your career in a thriving global company.
• Dynamic and collaborative culture: Join a diverse, supportive, and knowledge‑sharing environment where your ideas matter.
• Fast‑paced and innovative: Be part of a company that embraces change and is shaping the future of digital learning.

What We’re Looking For

• Fluent or bilingual in Spanish.
• Intermediate English proficiency.
• A passion for customer success and relationship management.
• Excellent communication and analytical skills.
• Strong organizational skills and the ability to adapt to different projects.
• A proactive problem‑solver with a growth mindset.
• A collaborative team player who values knowledge‑sharing.

Experience in training, e‑learning, or HR solutions (SaaS) is a plus.

What We Offer

Our culture is unlike anywhere else! From day one of your #lifeatgoFLUENT, you’ll enjoy a range of exciting perks and benefits, including:

• A dynamic, startup‑like experience within the security of a fast‑growing, 26‑year‑old Swiss‑based company.
• Opportunities to learn from top executives and visionaries in the learning and language industry.
• An innovative organization with an international, vibrant working environment.
• Comprehensive onboarding and a mentoring program designed to set you up for success.
• A world‑class learning experience as a goFLUENT learner, with access to one of our 49 business languages.
• The opportunity to work from any of our 20+ offices around the world.
• Exciting team‑building events.

Ready to make an impact? Join goFLUENT and be part of the future of digital learning!