Program Eligibility Specialist I: Help Arkansans Access Benefits

State of Arkansas; El Dorado; On-site; ARS 72,932,000 - 107,940,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The State of Arkansas is seeking an entry‑level DHS Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. The role emphasizes accuracy, confidentiality, and customer service while ensuring compliance with state and federal rules.

You will handle data entry, coordinate with providers, and prepare summaries for audits, contributing to safe and informed assistance for Arkansans in need.

Qualifications

• Experience reviewing applications for programs and determining eligibility.
• Strong attention to detail and ability to apply program guidelines.
• Ability to explain policies clearly to applicants.

Responsibilities

• Review and process applications for state assistance programs in compliance with policies.
• Verify applicant information including income, residency, and household composition.
• Maintain accurate case records to support eligibility decisions.
• Communicate eligibility status and program benefits to applicants.

Skills

Attention to detail

Customer service

Communication skills

Data entry

Case management systems

Organization

Microsoft Office

Education

Bachelor's degree in psychology or related field

Tools

Case management systems

Microsoft Office

Job description

The State of Arkansas is seeking an entry‑level DHS Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. The role emphasizes accuracy, confidentiality, and customer service while ensuring compliance with state and federal rules.

You will handle data entry, coordinate with providers, and prepare summaries for audits, contributing to safe and informed assistance for Arkansans in need.