Product Designer, Senior Associate

JPMorgan Chase & Co.; Buenos Aires; Presencial; ARS 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

JPMorgan Chase & Co. in Buenos Aires hosts an Experience Design Senior Associate within the Human Resources Team. You will shape the user experience of our digital products by applying advanced experience design principles and aligning user needs with business goals.

Collaborating with cross‑functional teams, you will create innovative, accessible solutions for a diverse user base, guiding design architecture and functionality while navigating complex financial services contexts.

Formación

• 3+ years in a user experience design role improving digital products and services.
• Proven ability to create visually appealing and functional designs using industry‑standard tools.
• Experience designing experiences across web, mobile, and other digital channels.
• Ability to interpret complex data and translate into actionable insights.
• Proficient in inclusive design principles, accessibility guidelines, and assistive technologies.

Responsabilidades

• Design and develop elegant solutions for interaction problems across products and platforms while ensuring consistency.
• Apply information architecture and storyboarding to create user‑centric designs that enhance navigation and findability.
• Conduct data‑driven analyses to inform design decisions and transform data into insights for decisions.
• Collaborate with cross‑functional teams to incorporate inclusive design and accessibility guidelines for diverse users.
• Iterate designs with user feedback to continuously improve the overall user experience.
• Assist in market trends and user research analyses to inform design decisions and team strategy.

Conocimientos

User experience design

Cross‑functional collaboration

Inclusive design

Accessibility awareness

Data‑driven decision making

Herramientas

Figma

Sketch

Adobe Creative Suite

Descripción del empleo

Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.

As an Experience Design Senior Associate in the Human Resources Team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our users.

Job responsibilities

• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
• Apply advanced knowledge of information architecture and storyboarding to create user‑centric designs that enhance navigation, findability, and overall user satisfaction
• Conduct data‑driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision‑making
• Collaborate with cross‑functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Required qualifications, capabilities, and skills

• 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
• Proven ability to create visually appealing and functional designs using industry‑standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision‑making
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences

Preferred qualifications, capabilities, and skills

• Hands‑on experience conducting qualitative and quantitative research to validate design decisions and measure outcomes
• Experience designing employee‑facing enterprise products
• Contributions to a shared design system or component library, including proposing new components