Part-Time Brand Experience Cashier & Pos Specialist

Consejo Profesional De Ciencias Económicas De La Ciudad Autónoma De Buenos Aires; Buenos Aires; À distance; ARS 2 009 000 - 3 125 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Training & development

Collaborative team environment

Career growth

Résumé du poste

Mendoza Traveling with Mich is seeking a friendly, professional Customer Service Representative for a remote role. You will handle inquiries, reservations, and follow-ups while delivering a positive customer experience.

Ideal candidates have strong communication skills, the ability to multitask, and experience with CRM tools. This full-time remote position reports to the Customer Service Manager and offers growth opportunities within a collaborative team.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service, hospitality, travel, or administrative roles is preferred.
• Strong verbal and written communication skills are essential.
• Professional and friendly attitude with problem-solving abilities.
• Ability to remain calm and helpful in difficult situations.
• Attention to detail and strong organizational skills.
• Proficient with computers, email, CRM systems, and digital tools.

Responsabilités

• Respond to inquiries via phone, email, chat and other channels.
• Provide accurate information on products, services, policies, and procedures.
• Assist with reservations, changes, cancellations and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up to ensure customer needs are addressed.
• Maintain accurate customer records in company systems.
• Escalate complex issues to the appropriate department.

Connaissances

Verbal and written communication

Interpersonal and problem-solving

Professional and friendly demeanor

Calm under pressure

Attention to detail and organization

Multitasking and prioritization

CRM and digital tools competence

Teamwork and independence

Formation

High school diploma or equivalent

Outils

CRM systems

Description du poste

Customer Service Representative - Remote

Mendoza Traveling with Mich

Hoy

Customer Service Representative

Department: Customer Experience
Employment Type: Full-Time
Work Arrangement: Remote
Reports To: Customer Service Manager

About the Role

We are looking for a friendly, professional, and customer-focusedCustomer Service Representative to join our team. The ideal candidate enjoys helping people, solving problems, communicating clearly, and creating a positive customer experience.

This position will be responsible for assisting customers with questions, requests, reservations, follow-ups, and general support while representing the company in a professional and helpful manner.

Key Responsibilities

• Respond to customer inquiries by phone, email, chat, and other communication channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with requests, reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure their needs have been addressed.
• Maintain accurate customer information and communication records in company systems.
• Escalate complex issues to the appropriate department or supervisor when necessary.
• Coordinate with internal teams to resolve customer requests.
• Maintain a positive, professional, and solution-oriented attitude.
• Meet established customer service, quality, and productivity standards.
• Protect customer confidentiality and follow company policies and procedures.
• Perform other customer service-related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous customer service, hospitality, sales, travel, or administrative experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Professional and friendly attitude.
• Ability to remain calm and helpful when handling difficult situations.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Comfortable using computers, email, CRM systems, and other digital tools.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Experience in the travel, hospitality, tourism, or service industry.
• Experience with CRM or customer management platforms.
• Bilingual English/Spanish is a plus.
• Experience handling reservations, bookings, or customer accounts is a plus.

What We Offer

• Competitive compensation.
• Training and professional development opportunities.
• Supportive and collaborative team environment.
• Opportunities for career growth.