Mystery Shopper

Door Training & Consulting; La Rioja; Remote; ARS 106,449,000 - 167,277,000; Full time

Benefits offered by this job

Remote work

Weekly USD pay

20 days PTO

Equipment provided

Job summary

Door Training & Consulting seeks a Market Research Analyst for a performance marketing context, remotely serving LATAM clients. You will own research, data, and draft deliverables, advancing engagements end-to-end where possible.

The role requires 3–5 years in marketing or research, strong English writing, and experience with third-party data sources. You will synthesize insights into client-ready briefs, manage multiple workstreams, and deliver high-quality reports.

Qualifications

• 3 to 5 years of experience in marketing, research, or an agency environment.
• Strong written English, comfortable producing structured, professional reports and presentations
• Experience pulling and working with data from third-party research platforms or databases
• Experience conducting market research, competitive analysis, and audience segmentation
• Comfortable synthesizing findings from multiple sources into clear, actionable summaries
• Highly organized and self-directed, able to manage multiple workstreams and meet deadlines without close supervision
• Proficient in Google Slides, PowerPoint, or an equivalent presentation tool

Responsibilities

• Conduct market and competitive research across a portfolio of client engagements
• Audit client and competitor marketing experiences: websites, email, and inquiry flows
• Pull and analyze data from third-party research platforms to support audience segmentation and market sizing
• Build first-draft reports and strategic documents from research briefs and defined templates
• Manage timelines across multiple concurrent engagements, coordinating inputs from internal teams
• QA every deliverable for accuracy, formatting, and completeness before it reaches leadership
• Act as the main liaison for clients and manage inquiries related to services and sales

Skills

Market research

Audience segmentation

Data analysis

English proficiency

Presentation skills

Organization

Multilingual capability

Tools

Google Slides

PowerPoint

Job description

Market Research Analyst - Performance Marketing Agency | Remote (LATAM)

Our client is a marketing agency that partners with higher education institutions to grow enrollment and improve marketing performance. Their consulting practice works alongside university and college partners to diagnose challenges, evaluate opportunities, and develop strategies that drive measurable outcomes.

Company Overview

Our client is a marketing agency that partners with higher education institutions to grow enrollment and improve marketing performance. Their consulting practice works alongside university and college partners to diagnose challenges, evaluate opportunities, and develop strategies that drive measurable outcomes.

Your Role

This is a production role: you own the research, the data, and the drafts that make every engagement possible. On more defined, repeatable engagements, you run the process nearly end to end. On more complex strategic projects, you own the research and synthesis layer and hand over findings organized well enough to become the foundation of the final recommendation.

You’ll

• Conduct market and competitive research across a portfolio of client engagements
• Audit client and competitor marketing experiences: websites, email, and inquiry flows
• Pull and analyze data from third-party research platforms to support audience segmentation and market sizing
• Build first-draft reports and strategic documents from research briefs and defined templates
• Manage timelines across multiple concurrent engagements, coordinating inputs from internal teams
• QA every deliverable for accuracy, formatting, and completeness before it reaches leadership

You Bring

• 3 to 5 years of experience in marketing, research, or an agency environment
• Strong written English, comfortable producing structured, professional reports and presentations
• Experience pulling and working with data from third-party research platforms or databases
• Experience conducting market research, competitive analysis, and audience segmentation
• Comfortable synthesizing findings from multiple sources into clear, actionable summaries
• Highly organized and self-directed, able to manage multiple workstreams and meet deadlines without close supervision
• Proficient in Google Slides, PowerPoint, or an equivalent presentation tool

Bonus Points

• Experience at a marketing agency or in a client-services environment
• Experience producing client-facing deliverables: reports, audits, or strategic presentations
• Comfort working within defined frameworks while still bringing judgment to ambiguous situations
• Familiarity with higher education marketing

What's Offered

• Fully remote work, full-time role (40 hours a week), with flexibility inside U.S. time zones
• Competitive compensation based on experience and scope, paid weekly in USD as a contractor
• Real ownership over the research and drafts that shape client recommendations, not just execution of someone else's outline
• 20 days of PTO a year, covering holidays, sick time, and regular time off combined, plus a computer and starter equipment provided
• A team that hands you ambiguous research questions and trusts what you bring back

Interview Process

• Intro call on your research and writing background
• Research and writing exercise: structuring a sample brief into an organized draft
• Team interview on collaboration and communication style
• Final interview with leadership

Duties

• Act as the main liaison for clients, providing exceptional service through various communication channels
• Manage client inquiries related to insurance sales, benefits administration, and general account questions
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

• Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
• Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
• Familiarity with sales administration processes and analysis skills to interpret client data effectively
• Knowledge of insurance sales or benefits administration is highly desirable
• Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
• Ability to work independently in a remote setting while maintaining high productivity and organization
• Multilingual capabilities to serve diverse client populations effectively

• Work from home

Work Location: Remote