Manager, FSE

Metso; San Juan; On-site; ARS 181,906,000 - 272,860,000; Full time

Benefits offered by this job

Growth opportunities

Wellbeing programs

Competitive compensation

Job summary

Metso is seeking a Manager, Field Service for our South America Field Services team based in San Juan, Argentina. You will lead commercial and technical development of Field Services, driving growth, service excellence, and customer value through Metso’s OEM capabilities.

The role reports to the Director, Field Services, requires onsite work in San Juan with national and international travel to customer sites, and collaboration across multiple locations.

Qualifications

• Experience leading service, maintenance, or engineering in mining with executive responsibility.
• Proven ability to drive business development and growth in mining services.
• Strong leadership to guide highly specialized technical teams across locations.
• Degree in Engineering or related technical discipline.

Responsibilities

• Develop and execute the commercial strategy for Field and Expert Services.
• Lead commercial opportunities with customers and expand service offerings.
• Manage Argentina Field Services budget and P&L with targets.
• Lead and develop a specialized technical team across locations.
• Ensure QEHS compliance and uphold Metso values.

Skills

Mining leadership

Executive leadership

Business development

Team leadership

Stakeholder communication

MS Office proficiency

Education

Engineering degree

Tools

CRM tools

Reporting tools

Job description

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Manager, FSE

Primary Location: San Juan, AR Santiago, Santiago Metropolitan Region, CL Buenos Aires, AR

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:10/25/2026

Introduction

We are looking for a Manager, Field Service to join our Field Services team in the South America market area. In this role, you will lead the commercial and technical development of Field Services in Argentina, driving business growth, service excellence, and customer value through Metso’s proprietary technologies and OEM service capabilities.

You will report to Director, Field Services, and the role location is San Juan, Argentina, with an onsite working model. The role includes national and international travel as well as visits to customer sites.

Team you will belong to

You will lead the Field Services team based in San Juan. The team is responsible for delivering specialized technical services that support the reliability, integrity, operational continuity, and performance optimization of customer assets. The team plays an important role in supporting customers through Metso’s Original Equipment Manufacturer (OEM) technologies and service expertise.

The team works closely with customers, commercial teams across the South America market area, Professional Services, Metso Training Academy, and OEM business lines to deliver high-quality service solutions and long‑term customer value.

What you'll do

• Develop and execute the commercial strategy for Field and Expert Services, supporting long-term business growth and customer success.
• Lead commercial opportunities with customers and collaborate with commercial teams, Professional Services, and other internal stakeholders to expand service offerings.
• Manage the full Field Services Argentina budget and Profit and Loss (P&L) responsibility, ensuring achievement of sales, profitability, cost, and delivery targets.
• Lead and develop a highly specialized technical team while coordinating activities across multiple locations.
• Promote compliance with Quality, Environment, Health and Safety (QEHS) policies, as well as Metso’s values, inclusion practices, and people-focused culture.
• Drive innovation, continuous improvement, and technology adoption to strengthen service execution and customer outcomes.
• Represent Metso at mining industry events, conferences, seminars, webinars, and professional platforms.
• Build partnerships with educational institutions, technology organizations, and strategic technology providers to support talent development, knowledge transfer, and service quality.

What you'll bring

• Deep experience leading service, maintenance, engineering, or related operations within the mining industry, including executive-level leadership responsibilities.
• Proven ability to drive business development and commercial growth in specialized mining services.
• Strong leadership experience with the ability to guide highly specialized technical teams and foster collaboration across local and global organizations.
• Advanced technical knowledge in at least two of the following areas: mining plant maintenance, process control and instrumentation strategies, mineral processing and copper refining, or data architecture, infrastructure, and data science platforms.
• Broad understanding of OEM equipment and technologies, ideally within environments supporting mining operations.
• Strong focus on operational performance, profitability, cost management, execution excellence, and delivery of customer value.
• University degree in Engineering or a related technical discipline such as Mechanical, Electronic, Electrical, Chemical, Metallurgical Engineering, or a comparable field.
• Ability to build effective relationships with customers, internal stakeholders, and external partners while communicating effectively across different audiences.
• Commitment to safety, quality, continuous improvement, equity, and inclusion.
• Intermediate proficiency with Microsoft Office and reporting tools.

Nice to have

• Specialization or additional studies in technical disciplines, business administration, or management.
• Balanced experience across both mining companies and mining industry suppliers.
• Experience with customer relationship management (CRM) tools.
• Experience on site in technical assistance.
• Experience in mineral processing plants

What's in it for you

At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You'll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work.

We support your growth and wellbeing by offering:

• Purpose-led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services.
• Rewards: Competitive compensation and performance-based incentives.
• Growth: Learning pathways, mentoring, internal mobility, and global collaboration opportunities.
• Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

Physical work requirements may include visits to mining customer sites, including field environments at elevations above 1,000 meters.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.