Lead Salesforce Developer - Remote, AI Service Cloud

AgileEngine; Ciudad de Mendoza; Presencial; ARS 90.595.000 - 135.892.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth budget

Competitive pay

Remote work

Modern projects

Collaborative culture

Well-being programs

Descripción de la vacante

AgileEngine in Mendoza, Argentina, is seeking a Senior/Lead Salesforce Developer to own complex, high-scale post-sales platforms and AI-enabled workflows. Working in US Central Time, you will build modern solutions with Apex/LWC, enhance enterprise Service Cloud features (like Omni-Channel and telephony), and balance innovation with stability by supporting existing Aura/Visualforce components.

You will coordinate across active engineering streams, including AI Case Summarization, bulk

Formación

• 4+ years in Salesforce Development roles.
• Proficient with Apex, LWC, and Flows.
• Experience with Service Cloud and Omnichannel.
• Hands-on production support and troubleshooting.
• Ability to own incidents and monitor platform health.
• Upper-intermediate English.

Responsabilidades

• Support Salesforce Service Cloud and related systems for post-sales support.
• Work on AI case summarization, omnichannel routing, and integrations.
• Triage alerts, monitor KPIs, document findings in Confluence.

Conocimientos

Salesforce Development

Apex

LWC

Flows

Service Cloud

Omnichannel

Incident ownership

English proficiency

Descripción del empleo

AgileEngine in Mendoza, Argentina, is seeking a Senior/Lead Salesforce Developer to own complex, high-scale post-sales platforms and AI-enabled workflows. Working in US Central Time, you will build modern solutions with Apex/LWC, enhance enterprise Service Cloud features (like Omni-Channel and telephony), and balance innovation with stability by supporting existing Aura/Visualforce components.

You will coordinate across active engineering streams, including AI Case Summarization, bulk