Italian Customer Support Specialist | Relocation

Cross Border Talents; Buenos Aires; Presencial; ARS 500.000 - 700.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal Allowance

Health and Life Insurance

Relocation Package

Onsite Work

Competitive Salary

Descripción de la vacante

Cross Border Talents in Buenos Aires invites you to join as a Customer Specialist, the first point of contact for international customers across orders, accounts, products, and services. You will communicate via phone, email, chat and other channels, delivering professional support and accurate information while recording interactions.

This role rewards proactive learners with strong attention to detail and a focus on customer satisfaction.

Formación

• Fluent Italian and English communication skills.
• Strong analytical, creative, and communication abilities.

Responsabilidades

• Provide friendly, professional, and efficient customer support via phone, email, chat, and other digital channels.
• Assist customers with inquiries related to orders, deliveries, accounts, payments, products, and services.
• Understand customer needs and provide accurate, clear, and relevant information.
• Handle questions, complaints, and concerns efficiently while maintaining a positive and customer-focused approach.
• Support customers in navigating processes, platforms, products, and services.
• Accurately record customer interactions, requests, and resolutions in internal systems.
• Work closely with internal teams to ensure issues are resolved quickly and effectively.
• Identify recurring customer concerns and provide feedback to help improve processes and service quality.
• Stay up to date with company products, services, policies, and procedures through ongoing training.

Conocimientos

Italian

English

Descripción del empleo

Cross Border Talents in Buenos Aires invites you to join as a Customer Specialist, the first point of contact for international customers across orders, accounts, products, and services. You will communicate via phone, email, chat and other channels, delivering professional support and accurate information while recording interactions.

This role rewards proactive learners with strong attention to detail and a focus on customer satisfaction.