- Serve as the primary steward of the integrated ERP solution
- Act as the technical bridge between functional process teams, third-party applications, and global enterprise applications and architecture teams
- Partner across teams to ensure a standardized, high-quality, and sustainable technical landscape throughout the project lifecycle
- Coordinate process integration points across internal and external teams, including third-party applications, Enterprise Applications, System Integrators, Enterprise Architecture, and Global Infrastructure Operations
- Build alignment and resolve cross-team issues, Key Design Decisions, project challenges, high-priority testing defects, and hypercare incidents
- Facilitate coordination between technology and functional process teams
- Identify the overall application landscape and coordinate with third parties to define integrations and deliver on Statements of Work
- Coordinate with the Project Manager and provide feedback for project plan adjustments
- Guide strategy, planning, and execution for integration testing, cutover, and deployment
- Define and manage transport and change processes for movement to the Production environment
- Manage configuration and production strategies, change control, and release planning
- Contribute to the Integration Lead Coordinator / 3rd Party Activity Tracker, Key Design Decisions, and Integration Architecture Design
Requirements
- \"Specialist\" or \"Manager\" type profile
- Master's degree in Information Technology or related major, or in Business/Engineering with a strong understanding of the IT environment
- Ideally, 10+ years of professional experience in account management, product/service development, business development, or customer relationship management
- Good financial knowledge
- Strong knowledge of customer business and culture and a supportive, customer-oriented mindset
- Fluent in English
- Broad experience supporting and guiding integrated Tier-1 ERP environments, with deep knowledge of FRICEW object delivery
- Proven expertise in Enterprise Architecture and integrated business process design
- Familiarity with project implementation methodologies for large-scale, transformational IT-driven programs
- Demonstrated experience leading large-scale technical lifecycles, specifically Testing, Cutover, and Deployment
- Solid foundation in partnering with third-party vendors and System Integrators (SI)
- Proven ability to foster understanding and drive resolution for complex, cross-functional technical issues and high-priority incidents
- Exceptional coordination skills with the ability to bridge technology teams and functional process leads in a complex PMO environment
Core Competencies
Demonstrates expertise in managing integrated ERP solutions and coordinating cross-functional teams to ensure high-quality project execution. Proficient in Enterprise Architecture, integrated business process design, and leading large-scale technical lifecycles, including Testing, Cutover, and Deployment.
Highest-signal resume keywords
- Integrated ERP Management
- Enterprise Architecture Expertise
- Cross-Functional Coordination
- Testing, Cutover, and Deployment Leadership
- FRICEW Object Delivery Knowledge
ATS Optimization Keywords
Hard Skills
- Integrated ERP Solutions
- Enterprise Architecture
- Business Process Design
- Project Implementation Methodologies
- Change Control Management
- Configuration Management
- Release Planning
- Integration Testing
- Cutover Planning
- Deployment Strategy
Soft Skills
- Customer-Oriented Mindset
- Exceptional Coordination Skills
- Problem-Solving
- Cross-Functional Communication
- Stakeholder Management
Industry Keywords
- Account Management
- Product Development
- Business Development
- Customer Relationship Management
- Financial Knowledge
- IT Environment
Tools & Technologies
- Third-Party Applications
- System Integrators
- Global Infrastructure Operations
- Enterprise Applications