Infosec Remediation Project Manager - Talent Operate

Ernst & Young Advisory Services Sdn Bhd; Buenos Aires; Presencial; ARS 45.862.000 - 91.725.000; Jornada completa

Descripción de la vacante

TransPerfect is seeking a Digital Project Manager to drive SEO and PPC/Social Media Marketing projects from start to finish. You will serve as the single point of contact and coordinate with multiple teams to ensure timely and successful project completion.

This role emphasizes clear communication, client education on goals, and efficient vendor coordination, with a focus on quality and profitability. Candidates with translation experience and CMS tools are valued.

Formación

• 2+ years of experience as a project coordinator or project manager.
• Minimum bachelor’s degree or its equivalent.
• Excellent communication in English (written and verbal).
• Ability to multitask and meet tight deadlines.
• Experience in translation industry and with SEMRush/Google Ads is a plus.

Responsabilidades

• Confirm clarity of instructions before initiating project workflow.
• Coordinate with Account Executives/Client Services to educate clients on goals.
• Negotiate rates and deadlines with contract linguists to maximize profitability.
• Use CAT tools to maximize consistency and profitability.
• Provide quality checks and a final eye quality score before sending a job out.
• Bill projects within 24 hours of completion, complying with regulations.

Conocimientos

Communication skills

Multitasking

Problem solving

Professionalism

Cross-team collaboration

Educación

Bachelor's degree

Herramientas

Excel

SEMRush

Google Ads

Descripción del empleo

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

What You Will Be Doing:

The position of Digital Project Manager is a key player at TransPerfect Translations. Digital Project Managers execute SEO and PPC/Social Media Marketing projects from start to finish and serve as a single point of contact/accountability for their successful completion. This is a unique opportunity in a financially stable and rapidly growing international communications services company.

Who We Are Looking For:

The position of Digital Project Manager is a key player at TransPerfect Translations. Digital Project Managers execute SEO and PPC/Social Media Marketing projects from start to finish and serve as a single point of contact/accountability for their successful completion. This is a unique opportunity in a financially stable and rapidly growing international communications services company.

• Confirm clarity of instructions prior to initiating project workflow, liaising with Account Executives/Client Services to modify/correct project instructions/parameters as needed
• Coordinate with Account Executives/Client Services to educate/advise clients regarding the best way to accomplish their goals for individual projects
• Negotiate rates and deadlines with contract linguists in order to maximize profitability and project completion speed
• Use computer assisted translation tools whenever possible to maximize consistency and profitability
• Use appropriate reference materials/glossaries as needed to maximize consistency and quality
• Communicate any issues/problems/delays/additional information to Account Executives/Client Services on an immediate basis and work to troubleshoot any issues that arise
• Effectively liaise with other departments that are essential parts of the project workflow (for instance, Quality Managers, Desktop Publishing, etc.)
• Effectively assess Keyword Research and Content Optimization projects and be able to provide quality checks to ensure keywords are appropriate for a given project’s URL list.
• Perform a Final Eye quality check and issue a quality score for the Quality Manager prior to sending a job out
• Return completed projects to Account Executives/Client Services/delivery platform on time or early
• Bill projects completely and accurately within 24 hours of project completion, complying with all appropriate regulations and processes
• Establish and maintain working relationships with contract linguists located around the world • Consistently give both positive and negative feedback
• File compliance reports as needed for substandard work performed and work with Quality Assurance to impose appropriate financial sanctions in those cases
• Investigate/resolve client complaints, problem solve and work with Quality Assurance/Management to ensure that appropriate systemic changes are implemented to ensure that any problems that occurred cannot be repeated
• Work to understand and be knowledgeable about the dedicated clients as well as vertical, including current events, business trends and industry leaders
• Make recommendations to the manager on ways to improve any processes, etc. as part of TransPerfect’s commitment to continual improvement • Provide assistance to others when able and as needed
• Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

Required Skills & Experience:

• Excellent communication skills (both written and verbal) in English
• Ability to effectively multitask in order to simultaneously execute multiple projects
• Exceptional problem solving/critical thinking skills
• Ability to maintain professionalism in all situations, especially under pressure and tight deadlines
• Ability to effectively communicate and collaborate well with various teams to improve work quality and team productivity

Experience and Qualifications:

• 2+ years’ experience as a project coordinator or project manager
• Minimum bachelor’s degree or its equivalent

Desired Skills & Experience:

• Prior translation industry experience
• Fluency in a foreign language
• Experience working with Excel
• Experience working with SEMRush and Google Ad Words a plus

The Project Manager ensures the successful initiation, planning, execution, monitoring, controlling and closure of assigned clinical research projects. The Project Manager I must ensure compliance with the study budget, project scope and timelines and in accordance with applicable standard operating procedures (SOPs), good clinical practices, regulatory and study-specific requirements. These tasks are done under close supervision by Senior Project Manager/Program Director and/or Associate Director, Project Management

This role will be perfect for you if:

• We can count on you to deliver results while using a disciplined approach to project management
• You are looking for the next career step to prepare you to become a project manager.
• You are knowledgeable about clinical research projects and looking to continue learning.
• Working in an organization that is driven by science and innovation and completing meaningful work is important to you.

RESPONSIBILITIES

• May serve as primary contact for the Sponsor, vendors and internal team throughout the study.
• Coordinates tasks and deadlines between the different departments involved in the project.
• Oversees project coordinators, SSU team members, RDA and RAC resources to ensure correct prioritization of site activation activities amongst team members
• Interacts with vendor management to ensure vendor supplies and services are coordinated for with site activation timelines
• Escalates to project manager II when site activation timelines are at risk or cannot be maintained.
• Assists with managing the needs and expectations of the Sponsor and other internal and external project stakeholders.
• Assists with ensuring all team members are adequately trained on the project.
• May plan the activities and resources (e.g. internal and external resources, equipment, etc.) required for the project.
• Manages the quality of assigned work and deliverables
• Assists with providing project status updates to external and internal stakeholders
• Ensures assigned tasks are completed in compliance with the study budget, project scope and timelines and in accordance with applicable standard operating procedures (SOPs), good clinical practices, regulatory and study-specific requirements.
• Reconciles study trackers
• Assists with analyzing discrepancies between planned and actual results and participates in the development and implementation of corrective actions to be taken as needed.
• Assists with enforcing effective change control and risk management throughout the project.
• Reviews and may assist in the drafting of project operational plans, processes, and manuals as applicable (e.g., project management plan, monitoring plan, etc.).
• Assists with ensuring that study specific documents and project deliverables (e.g., protocol, informed consent form, electronic case report form (eCRF), tables/listings/figures (TLFs), clinical study report, etc.) meet applicable country requirements.
• Oversee activities related to sites selection (feasibility questionnaires, sites selection, planning of site qualification visits)
• Monitors patient recruitment, subject status, and follows up with sites on recruitment strategy plan.
• Participates in the planning and conduct of Investigator’s Meeting.
• In collaboration with the Regulatory Affairs group, may oversee activities related to central ethics and regulatory submissions.
• Ensures collection of required essential documents from the sites prior to study initiation and maintains of currency of site level documentation throughout the study.
• May assist the project manager II with quality reviews and or audits of the Trial Master File (TMF) to ensure inspection readiness.
• May support clinical monitoring activities, such as CRA training, visit report review, site letters, and escalated site issues
• May track site qualification, initiation, routine and close-out visits, project-specific training, monitoring visit reports and follow-up letters, compliance with monitoring plan, escalation of site-related issues.
• Maintains the project specific training matrix and confirms project team members are fully training per the study matrix prior to team members performing study tasks
• Supports the sites and ensures that each site has the necessary material to adequately perform the study (e.g., investigational product, study supplies, special equipment, safety lab kits, etc.).
• In collaboration with the Data Management group, may ensure that the CRF complies with the protocol and Sponsor requirements and ensures queries resolution, data review process follow the study timelines until database lock.
• May provide technical, therapeutic and project management expertise in training and process improvement efforts for the department.

The Project Manager ensures the successful initiation, planning, execution, monitoring, controlling and closure of assigned clinical research projects. The Project Manager I must ensure compliance with the study budget, project scope and timelines and in accordance with applicable standard operating procedures (SOPs), good clinical practices, regulatory and study-specific requirements. These tasks are done under close supervision by Senior Project Manager/Program Director and/or Associate Director, Project Management

This role will be perfect for you if:

• We can count on you to deliver results while using a disciplined approach to project management
• You are looking for the next career step to prepare you to become a project manager.
• You are knowledgeable about clinical research projects and looking to continue learning.
• Working in an organization that is driven by science and innovation and completing meaningful work is important to you.

RESPONSIBILITIES

• May serve as primary contact for the Sponsor, vendors and internal team throughout the study.
• Coordinates tasks and deadlines between the different departments involved in the project.
• Oversees project coordinators, SSU team members, RDA and RAC resources to ensure correct prioritization of site activation activities amongst team members
• Interacts with vendor management to ensure vendor supplies and services are coordinated for with site activation timelines
• Escalates to project manager II when site activation timelines are at risk or cannot be maintained.
• Assists with managing the needs and expectations of the Sponsor and other internal and external project stakeholders.
• Assists with ensuring all team members are adequately trained on the project.
• May plan the activities and resources (e.g. internal and external resources, equipment, etc.) required for the project.
• Manages the quality of assigned work and deliverables
• Assists with providing project status updates to external and internal stakeholders
• Ensures assigned tasks are completed in compliance with the study budget, project scope and timelines and in accordance with applicable standard operating procedures (SOPs), good clinical practices, regulatory and study-specific requirements.
• Reconciles study trackers
• Assists with analyzing discrepancies between planned and actual results and participates in the development and implementation of corrective actions to be taken as needed.
• Assists with enforcing effective change control and risk management throughout the project.
• Reviews and may assist in the drafting of project operational plans, processes, and manuals as applicable (e.g., project management plan, monitoring plan, etc.).
• Assists with ensuring that study specific documents and project deliverables (e.g., protocol, informed consent form, electronic case report form (eCRF), tables/listings/figures (TLFs), clinical study report, etc.) meet applicable country requirements.
• Oversee activities related to sites selection (feasibility questionnaires, sites selection, planning of site qualification visits)
• Monitors patient recruitment, subject status, and follows up with sites on recruitment strategy plan.
• Participates in the planning and conduct of Investigator’s Meeting.
• In collaboration with the Regulatory Affairs group, may oversee activities related to central ethics and regulatory submissions.
• Ensures collection of required essential documents from the sites prior to study initiation and maintains of currency of site level documentation throughout the study.
• May assist the project manager II with quality reviews and or audits of the Trial Master File (TMF) to ensure inspection readiness.
• May support clinical monitoring activities, such as CRA training, visit report review, site letters, and escalated site issues
• May track site qualification, initiation, routine and close-out visits, project-specific training, monitoring visit reports and follow-up letters, compliance with monitoring plan, escalation of site-related issues.
• Maintains the project specific training matrix and confirms project team members are fully training per the study matrix prior to team members performing study tasks
• Supports the sites and ensures that each site has the necessary material to adequately perform the study (e.g., investigational product, study supplies, special equipment, safety lab kits, etc.).
• In collaboration with the Data Management group, may ensure that the CRF complies with the protocol and Sponsor requirements and ensures queries resolution, data review process follow the study timelines until database lock.
• May provide technical, therapeutic and project management expertise in training and process improvement efforts for the department.