Healthcare Bi & Payments Operations Associate

Valatam; Quilmes; On-site; ARS 139,086,000 - 185,448,000; Full time

Job summary

JPMorgan Chase & Co. in Argentina is seeking an experienced Payments Operational Risk Management Senior Associate to provide second line of defense coverage for Payments across Argentina and Chile.

The role involves independent oversight, regulatory collaboration, and cross-functional stakeholder engagement to strengthen the risk and control environment. You will leverage analytical tools and emerging technologies to drive efficiency, while coordinating with Legal, Audit and Finance teams.

Qualifications

• Minimum Bachelor degree in Finance, Business or Risk related subject.
• Minimum of 4 years of relevant industry experience.
• Excellent written and verbal communication skills in English and Spanish.

Responsibilities

• Provide independent oversight and guidance across ORM initiatives for Payments in Argentina and Chile.
• Support regulatory reviews, audits, exams, deliverables and inquiries.
• Conduct independent ORM assessments using the CCOR framework.
• Understand local regulatory requirements in Argentina and Chile affecting ORM.
• Review CCOR policies to align with local obligations and corporate rules.

Skills

Communication skills

English

Spanish

Independent work

Analytical thinking

Project management

Education

Bachelor degree in Finance/Business/Risk

Tools

Copilot

Tableau

Alteryx

Job description

Payments Operational Risk Management – Senior Associate – Argentina and Chile

About Compliance, Conduct and Operational Risk

Operational Risk Management is part of Compliance, Conduct and Operational Risk (CCOR), within the Risk Management and Compliance organization. CCOR is responsible for the design and oversight of the CCOR program, creating and enforcing policies and standards to manage these risks across the firm, delivering independent assessment and oversight of compliance, conduct, and operational risk inherent within the firms line of business, corporate functions, and their activities.

Based on Argentina, as the Operational Risk Management (ORM) Senior Associate for Argentina and Chile, you will have second line of defense coverage for Payments. In addition, you will assist with the ORM Country coverage for Chile. As the ORM representative, you will play a pivotal role in maintaining a second line of defense function, fostering stakeholder relationships, including Business, Legal, Finance, Audit and other control functions, driving innovation, and ensuring a strong risk and control environment.

Job responsibilities

Independent oversight, guidance and review across various initiatives and business processes focused on ORM for Payments across Argentina and Chile and providing assistance with ORM Country overage for Chile

Support regulatory reviews, audits, exams, deliverables and inquiries

Conduct independent assessments of operational risks leveraging the CCOR framework

Understanding, assessing and providing guidance on the local regulatory requirements in Argentina and Chile that impact operational risk

Review CCOR policies, procedures, and bulletins to ensure alignment with local regulatory obligations and corporate requirements; further addressed by local manuals

Assist in Operational Risk Appetite and Risk Identification from a second line of defense perspective

Provide critical and analytical thinking to challenge the status quo and propose creative solutions

Develop and maintain relationships with key stakeholders, including the business, Legal, Audit, Finance and other control functions.

Responsible for horizontal risk oversight (resiliency, outsourcing, data risk) for the area of coverage

Demonstrated capability and curiosity in using Copilot, AI, data analytics, and workflow automation tools (LLM, Tableau, Alteryx), to enhance efficiency, generate insights, and support decision-making

Ability to work independently

Contribute to a proactive legal entity culture within 1LOD and 2LOD

Required Qualifications, Capabilities and skills.

Minimum Bachelor degree in Finance, Business or Risk related subject

Minimum of 4 years of relevant industry experience

Excellent written and verbal communication skills, including the ability to present concise findings in a persuasive manner (English and Spanish)

Experience interacting with audit and local regulators a plus

Working knowledge of Payments products preferred

Self-motivated with the ability to work independently with minimal supervision and exercise sound judgment

Experience with Risk Management, Operations, Product Management or Front Office

Ability to work in a matrix reporting structure

Strategic thinker with strong analytical and project management skills with successful track record of completion

Team player with strong influencing skills and ability to drive change and deliver results

Ability to multi-task, prioritize and thrive in a fast-paced and evolving environment

Ability to learn and understand internal systems

Ability to interact with all levels of personnel within the corporate framework

About . Morgan

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

Buenos Aires, Argentina

Full time

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