Head of Product Ops

TransNetwork LLC; Buenos Aires; Presencial; ARS 135.820.000 - 196.185.000; Jornada completa

Descripción de la vacante

TransNetwork LLC in Buenos Aires seeks a Senior Product Manager to own scalable internal systems and the PMO of a multi-product portfolio, driving automation of money processes and an Efficiency Roadmap to reduce manual work and increase gross profit visibility across the product line.

You will lead cross-functional readiness with Compliance, Risk, Fraud, Security, Finance, and Tech, while building Design and Analytics capabilities to serve the entire portfolio.

Formación

• 8+ years in product management or equivalent tech role with direct people leadership.
• Experience automating manual processes or building internal products that reduce operational load.
• Proven operating cadence and governance for a multi‑product portfolio, not single-project delivery.
• Fluency in product culture: discovery, outcomes, roadmap trade-offs; able to discuss why something is being built.
• Strong analytical foundation; comfortable with data teams and distinguishing metrics.
• Experience embedding Compliance, Risk, Fraud, Security, Finance into product development in regulated contexts.
• Ability to influence without direct authority.
• Professional English and Spanish (Portuguese a plus).

Responsabilidades

• Own scalable internal systems and cross-functional services that support Finance, Ops, Compliance and Support.
• Automate manual money processes: commissions, settlements, payouts, balance integrity and reconciliation.
• Lead the Efficiency Roadmap with baselines, metrics, and reserved capacity for time and cost reduction.
• Act as PMO of the product area: cadence, tracking, cross-area coordination, and portfolio view for leadership.
• Ensure cross-functional readiness with Compliance, Security, Risk, Anti-Fraud, Finance, Commercial, Support and Tech.
• Develop Product Design and Analytics/BI with a shared intake and prioritized quality bar.

Conocimientos

Product management

Operations

Leadership

Analytics

Cross-functional collaboration

Data-driven

Influence without authority

Bilingual English/Spanish

Descripción del empleo

Role purpose

Own the scalability of Movantis’ internal systems and cross-functional services, and the execution discipline behind the product roadmap.

Movantis is expanding its product portfolio while reducing headcount. Operations have to scale for the products to scale — and today many operational processes still run manually, on money. This role exists to change that: it owns the internal backoffices and cross-functional services as products, leads the enabling functions that serve the whole portfolio, and runs the cadence that turns roadmap commitments into clients in production.

Around 70% of 2026 revenue crosses the product roadmap — new-product growth and market share in Money Services, B2B Payments & FX, Stablecoins and Wallets, plus defending the remittance book. This role protects the execution that converts it.

Job Description:

What you’ll own

Scalable internal systems. Product ownership of the internal backoffices and cross-functional services that support Finance, Business Operations, Compliance and Support — today unowned and built ad hoc — so operations scale with the portfolio instead of adding manual work with every new product.

Automation of manual money processes. Commissions, settlements, payouts, balance integrity and reconciliation. Our operational inventory is cash: a manual error is not a defect, it is money. You reduce that exposure structurally.

The Efficiency Roadmap. A protected share of quarterly roadmap capacity, agreed with the product groups, dedicated to time reduction, cost reduction, customer satisfaction and loyalty, risk reduction and incident reduction — with baselines and metrics agreed up front. Without a reserved allocation and a named owner, this work always loses to feature work.

Execution and delivery — the PMO of the product area. Cadence and tracking in the Product Command Center, cross-area coordination, unblocking and escalation, and the portfolio view for leadership. Every PM owns their product; you own the machine that runs across them, and you make it efficient — so PMs spend their time on product and strategy rather than on operational coordination.

Cross-functional readiness. Ensure everything we build is properly planned and validated with Compliance, Security, Risk, Anti-Fraud, Finance, Commercial, Support and Technology at definition rather than at launch. You own that the process happens and stays unblocked; each function keeps its own assessment and sign-off.

Enabling functions. Lead and develop Product Design and Analytics/BI, with a shared intake, prioritization and quality bar so both serve the whole portfolio — including performance and Gross Profit visibility by product line, and the funnel and friction reporting we do not have today.

What success looks like

First 90 days. Product Command Center live and adopted. Baselines established or consolidated for roadmap execution, time-to-go-live and post-release severity. Shared intake running for Design and BI. The Efficiency Roadmap backlog priced, starting with the requirements already submitted by Business Operations and Risk.

First 6–12 months. At least 85% of committed roadmap items delivered per quarter. No more than one post-release Sev1. Around 15% reduction in average time-to-go-live. Monthly Gross Profit visibility by product line. Funnel instrumentation live on priority products. Measurable reduction in manual operational hours and in the incidents they cause.

What we’re looking for

Required

• 8+ years in product management, product operations or an equivalent technology role, including direct people leadership — you have hired, developed and given hard feedback.
• Track record making operations scale: automating manual processes, consolidating tooling, or building internal products that removed operational load.
• Demonstrated experience building operating cadence and governance for a multi-product portfolio — not single-project delivery management.
• Fluency in product culture: discovery, outcomes, roadmap trade-offs. You can hold a substantive conversation with a senior PM about why something is being built, not just when it ships.
• Strong analytical foundation. You define metrics, work comfortably with data teams, and know the difference between a number that is measured and a number that is asserted.
• Experience embedding control and support functions — Compliance, Risk, Fraud, Security, Finance — into a product development process in a regulated environment, early enough to avoid becoming a bottleneck.
• Ability to influence without authority: most of the people who follow your process do not report to you.
• Professional English and Spanish (Portuguese a plus), comfortable across US and LatAm teams and time zones.

Nice to have

• Background in payments, cross-border money movement or fintech infrastructure.
• Experience instrumenting revenue or margin visibility — Gross Profit by product, method or client.
• Experience running a cost or efficiency program with measurable results.
• Exposure to leading design and/or analytics functions.

Transnetwork is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.