Finance Process & Operations Processor

1304 Accenture BPO Argentina Company; Buenos Aires; Presencial; ARS 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

Accenture in Buenos Aires is seeking a Finance Process & Ops Associate to support customer service management and financial processes across teams.

You will handle incidents, requests, and inquiries, ensuring timely resolution, meticulous documentation, and clear escalation paths while focusing on excellent customer contact.

The role requires 1–3 years of experience, a high school diploma, and fluency in Spanish, Portuguese and English, with a customer-service mindset.

Formación

• High School Diploma GED.
• 1–3 years of experience.
• Spanish, Portuguese and English at C1 level.

Responsabilidades

• Provide functional or technical and human resources support for customer problems, incidents, issues, requests and queries.
• Liaise with other support teams or product teams to resolve requests in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Focus on customer contact.

Conocimientos

Customer Service Management P3

Financial Planning Analysis

Educación

High School Diploma GED

Descripción del empleo

Job Title: Finance Process & Ops Associate.

What are we looking for:

Primary skill - Customer Service Management - P3.

Designation: Finance Process & Ops Associate.

Roles and Responsibilities:

Provide functional and or technical and or human resources support of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.

Location:

Buenos Aires.

Skill Required:

Financial Planning Analysis, Customer Service Management P3.

Qualification:

High School Diploma GED.

Years of Experience (YOE):

1 to 3 years.

Languages:

Spanish C1, Portuguese C1, English C1.

What would you do:

Provide functional and or technical and or human resources support of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact. Provide functional and or technical and or human resources support of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.

Customer service skills Spanish Portuguese English.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change. Visit us at www.accenture.com

Igualdad de oportunidades laborales Todas las decisiones referidas al empleo se tomarán sin discriminar por edad, raza, credo, color, religión, sexo, nacionalidad, linaje, discapacidad, situación de excombatiente o veterano de guerra, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía, ni ningún otro factor protegido por la legislación nacional, provincial o local. Como parte del proceso de contratación no se obligará a los candidatos a divulgar registros penales cancelados o cerrados referidos a condenas judiciales o arrestos. Accenture tiene el compromiso de proporcionar oportunidades laborales a nuestros excombatientes, veteranas y veteranos de guerra.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.

Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture