Field Engineer & Customer Support for Critical Communications

Motorola Solutions; Buenos Aires; On-site; ARS 1,000,000 - 1,500,000; Full time

Job summary

Motorola Solutions is seeking a Customer Support & Field Engineer in Argentina to design and deliver mission-critical voice and data systems as part of the post-sales team. You will participate in multi-disciplinary projects and support customers during deployment, handover, and post-sales activities.

You will lead field deployment, testing and troubleshooting, coordinate with design and subcontractors, and provide direct local support under service contracts.

Qualifications

• Bachelor’s degree in Engineering (Telecommunications, Electrical, or Electronics)
• 3+ years of experience in the telecommunications field or IT
• Intermediate English communication skills
• Willingness to travel domestically and internationally
• US visa is a plus (when possible)

Responsibilities

• Lead the technical aspects for deployment during the implementation phase
• Coordinate field deployment, configuration, commissioning, testing and troubleshooting
• Manage and develop the local FE team
• Keep project stakeholders updated on progress and issues
• Escalate issues for resolution and coordinate with design/implementation teams
• Provide direct local support for customers under support service contracts
• Maintain knowledge of Motorola Solutions portfolio and evolving industry trends

Skills

English (intermediate)

Customer service orientation

Travel readiness

Education

Bachelor’s degree in Engineering (Telecommunications, Electrical, or Electronics)

Tools

ESXi

Vsphere

Job description

Motorola Solutions is seeking a Customer Support & Field Engineer in Argentina to design and deliver mission-critical voice and data systems as part of the post-sales team. You will participate in multi-disciplinary projects and support customers during deployment, handover, and post-sales activities.

You will lead field deployment, testing and troubleshooting, coordinate with design and subcontractors, and provide direct local support under service contracts.