Engagement Manager, gTech Ads (English, Spanish)

Google Inc.; Buenos Aires; Presencial; ARS 227.266.000 - 287.870.000; Jornada completa

Descripción de la vacante

Google seeks an Engagement Manager for gTech Ads to lead end-to-end service delivery for top Ads clients and align growth plans with Sales objectives. You will orchestrate cross-functional teams, mentor junior members, and ensure seamless delivery of complex technical/marketing initiatives.

You will partner with Sales, drive strategic growth plans, and manage go-to-market activities while traveling up to 30% as needed. Fluency in English and Spanish is required.

Formación

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in a technical project management or a customer-facing role.
• Ability to communicate in English and Spanish fluently to engage with local stakeholders.
• Ability to travel up to 30% of the time.

Responsabilidades

• Serve as a strategic technical advisor to senior leadership at top Ads clients, building relationships to align Google's media and technology solutions with business goals.
• Partner with Sales to understand client challenges, conduct technical and media discoveries, and secure executive buy-in for areas where gTech can drive value and return-on-investment.
• Develop and finalize comprehensive, product-anchored client growth plans, including Platinum Services Plans (PSP), by aligning technical services, product integrations, and media solutions.
• Lead pod planning, prioritization, and resource deployment, while collaborating closely with gTech execution and Customer Experience teams to ensure seamless service delivery and proactive escalation management.
• Act as point of accountability for go-to-market execution, conducting regular progress debriefs with clients and Sales while tracking trends and troubleshooting challenges.

Conocimientos

Project management

Stakeholder management

English fluency

Spanish fluency

Communication

Mentoring

Problem solving

Travel readiness

Educación

Bachelor's degree

Master’s degree preferred

Herramientas

Analytics

Software coding

Web technologies

Descripción del empleo

Engagement Manager, gTech Ads (English, Spanish)

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in a technical project management or a customer-facing role.
• Ability to communicate in English and Spanish fluently to engage with local stakeholders.
• Ability to travel up to 30% of the time.

Preferred qualifications:

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 3 years of experience in a technical leadership role with/without direct reports.

About the job

As an Engagement Manager, you will be key to creating an excellent end-to-end experience for Google’s top Ads clients, by being accountable for gTech service delivery, product aligned growth plans, and enabling Sales objectives. You will serve as a unified services partner who designs and orchestrates gTech end-to-end services, and represents gTech Ads to sellers and client executives. gTech Ads is a team of thought leaders, addressing our clients’ complex business challenges, and program managers, designing plans and gathering resources to help accomplish our ambition for excellent end-to-end experience. You will play a complementary role to sellers, through their technical, media and product skills. You serv as the bridge between Google Ads and client’s.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Serve as a strategic technical advisor to senior leadership at top Ads clients, building relationships to align Google's media and technology solutions with business goals.
• Partner with Sales to understand client challenges, conduct technical and media discoveries, and secure executive buy-in for areas where gTech can drive value and return-on-investment.
• Develop and finalize comprehensive, product-anchored client growth plans, including Platinum Services Plans (PSP), by aligning technical services, product integrations, and media solutions.
• Lead pod planning, prioritization, and resource deployment, while collaborating closely with gTech execution and Customer Experience teams to ensure seamless service delivery and proactive escalation management.
• Act as point of accountability for go-to-market execution, conducting regular progress debriefs with clients and Sales while tracking trends and troubleshooting challenges.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.